Zeiss Science & Laboratory - Page 2 - Recent Questions, Troubleshooting & Support

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Hola,soy oftalmologo de merida mexico y tengo un 5015 que me esta marcando bateria baja ,como la reemplazo y donde la puedo comprar.

Hola farfan! Sabes que tengo el mismo problema ! Nose si ya solucionaste eso, si supiste como, podrias decirme.
4/17/2015 12:30:24 AM • Zeiss Humphrey... • Answered on Apr 17, 2015
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Acuitus 5015 CMOS battery low message

yo puedo a yudarte a coregir tu problema amigo
3/27/2015 11:25:44 PM • Zeiss Acuitus... • Answered on Mar 27, 2015
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Error message unable to read analytical data

Salam
this happen after patienwith poor fixation and trying many time capturing scan .
also with very very abnormal tissue thickness.
1/30/2015 5:56:37 PM • Zeiss Cirrus... • Answered on Jan 30, 2015
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Was does "unable to track" mean and should we repeat those scans

Salam
mostly is related to media block either cornea,lens vitreous rarly happen with me due to retinal fibrosis.
but these after all optimize focus enhance and correct of refraction + or-
1/30/2015 5:51:50 PM • Zeiss Cirrus... • Answered on Jan 30, 2015
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Perimeter need frequent calibration

Hi, How can I calibrate the equipment. Thank you Luar G
1/20/2015 2:24:57 PM • Zeiss Humphrey... • Answered on Jan 20, 2015
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Why does my Zeiss OCT "freeze and shut down" during capture ? Sometimes it works fine and other times it freezes and shuts down.

Salam
Related to my work i found that when capturing very thin retinal layers or very un familiar deformaties that not have normative data bais referances
12/12/2014 2:05:25 PM • Zeiss Cirrus... • Answered on Dec 12, 2014
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CAN THE LIGHT BE TURNED ON IN THE ROOM WHERE THE TESTING IS DONE?

Yes it affect all tje instrument calibration when it is turn on, and when you have patient test the result is afected because the patien has light for the bavk and he is not able to see all the diferents type of lights
10/30/2014 6:46:34 AM • Zeiss Humphrey... • Answered on Oct 30, 2014
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How do I fix the pointer on the touchscreen to be where you touch

You sjould press the patient button and the same time turn it the instrument on keep in button press until you see in tje display the calibration message of the touchscreen
10/30/2014 6:42:41 AM • Zeiss Humphrey... • Answered on Oct 30, 2014
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Ziess /Humphrey atlas 990 servicing

You neef begin by the lowes part. You sjould rest the instrument on tje left side to get the botton screws.
In orther to take the covers you sjoul take away first the chinrest
10/30/2014 6:40:10 AM • Zeiss Humphrey... • Answered on Oct 30, 2014
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How do I clean the Zeiss Cirrus HD OCT Model 400, 4000 between Patients?

Just with alcohol and cotton, nothing else, you should only clean the head rest and the chinrest
10/30/2014 6:38:12 AM • Zeiss Cirrus... • Answered on Oct 30, 2014
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Printer does not work

Clean it with brushtooth and alcohol and try again. The printer is termic, it needs termic paper, not bond paper
10/30/2014 6:33:24 AM • Zeiss Auto... • Answered on Oct 30, 2014
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Where are the ports on a zeiss 599 refractor

In the opposite side of the instrument. Why you need the ports?. Or what port do you need
10/30/2014 6:31:44 AM • Zeiss Auto... • Answered on Oct 30, 2014
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Humphrey 599 auto refractor need to replace printer

The printer is termic, if it does not print well, vlean witj an alcohol and brushteeth and try again
10/30/2014 6:30:06 AM • Zeiss Auto... • Answered on Oct 30, 2014
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Screen difficult to view on autorefractor

Is because is similar to old tv's. You have to take it out the screw exavtly below the monitor, there is a hole you should introduce a allen key 3 mm .after you take it out the screw uou are able to take the monitor out and move the tv controls on the board, brightness and contrast until you have better image.
10/30/2014 6:28:26 AM • Zeiss Auto... • Answered on Oct 30, 2014
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How do I increase the field of view on a zeiss

Field of view and working distance vs magnification is a law of physics. Using the lowest power gives you the widest field of view and greatest working distance but the trade of is that you loose magnification. Conversely as you increase magnification you decrease working distance and you loose field of view diameter.
The optics of your microscope are limited to .4x to 2.5x magnification. Your working distance is limited to 200 - 400mm depending on the magnification you are using.
I am not aware of any interchangeable lenses for this scope.
10/24/2014 5:54:31 AM • Zeiss ... • Answered on Oct 24, 2014
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How to find the technical manual for autorefractor 5015 Zess

Hi Patricia where you from??Maybe i can help you. marcelo [email protected]
10/24/2014 5:45:02 AM • Zeiss Humphrey... • Answered on Oct 24, 2014
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We have a Zeiss Visucam Pro NM and are having problems with the program booting up on the computer. Sometimes unpluggin the power source will temporarily fix the issue, but it will rarely boot up on

Unfortunatly you should contact Zeiss representative for load again the completecomplete Visucam programprogram.
10/1/2014 5:35:47 PM • Zeiss Science &... • Answered on Oct 01, 2014
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