True Garbage Disposals - Recent Questions, Troubleshooting & Support

TURN OFF POWER before sticking your hand in.!! But first check the reset button underneath the unit. Also, try to rotate the spinner with hex key usually provided.
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Garbage... | Answered on Jan 17, 2019

Drink beer and then recycle glass bottle or aluminum can
Then research recycling route for all recycled and non-recycled waste products

If you need further help, I’m available over the phone at

Garbage... | Answered on Dec 04, 2018

Yes... all motors have start capacitor .. ''Without a start capacitor when voltage is applied, the motor would just hum''

Garbage... | Answered on Oct 11, 2018

Go to utube and watch the film.

Garbage... | Answered on Dec 26, 2017

Hello, Tom -

You may find this instructional YouTube video helpful:

Garbage... | Answered on Dec 22, 2017

Following link has step-by-step and illustrations:

If you need further help, I’m available over the phone at

Garbage... | Answered on Nov 11, 2017

Following link has troubleshoot resources and step by step:

If you need further help, I’m available over the phone at

Garbage... | Answered on Nov 11, 2017

The two drains are connected, but below the disposal. Likely if it's not draining down, you still have a clog, and the person the "cleared" the drain didn't.

Garbage... | Answered on Oct 25, 2017

I am not aware of any that have a pipe under them can you tell us more

Garbage... | Answered on Oct 24, 2017

Sometimes the disposal rotor is jammed by a piece of chicken bone for example. You can use the supplied hex key to stick into a hole at the bottom and jiggle the rotor free.

Garbage... | Answered on Oct 22, 2017

Check on the bottom of the unit, the shaft usually goes all the way through and on the bottom has a socket you can put an allen wrench in to twist it. IF that is not the case, you can use a wooden broom handle through the opening in the sink as a lever to break loose any jams

Garbage... | Answered on Jun 10, 2017


How to install garbage disposal

The one thing they don't tell you in the instruction guide is how to hold the garbage disposal in place while attempting to connect it to the drain collar.

After trying to lift, balance, and align the disposal to the point my arm was getting warn out it finally occurred to me that there was definitely an easier way. I went down to my car and got my scissors jack, put the disposal on the jack, and slowly eased it into place until it mated with the drain collar. Easy as pie from there on.

on May 30, 2017 | Garbage Disposals

On the very bottom of the disposal there is a small opening in the very middle of the disposal. If you shine a light under the sink and put a mirror down on the inside of the cabinet you should be able to see this. You'll need an Allen wrench to put in the 6 sided hex hole and turn counter clockwise until the disposal turns freely. This should unjam your disposal. Don't forget you may have to hit the small reset button on the bottom too.

Garbage... | Answered on Apr 15, 2017

If you buy a similar model from the same manufacturer, you can leave the sink fittings in place. Unplug the power and disconnect the waste pipe. Undo the bayonet fitting securing the waste disposal unit to the sink fitting. Fit new unit to sink fitting, reconnect waste pipe and power. Run the unit with plenty of water to check for leaks. Job done.

Garbage... | Answered on Apr 14, 2017

How about creating a compost barrel? Pretty easy, there is a site called family handyman that has a pretty straightforward plan for one. But, if you can't be bothered to do that, just google to quickly find a list of items that CAN'T go into a garbage disposal. Most garbage disposals that are installed correctly have a traditional 110/120v plugged into an outlet installed under the sink that you can easily disconnect. If it's wired directly into the house wiring, you'll need to determine which breaker in your service panel to turn off so that you don't get mildly electrocuted or chop off a hand or something. Most disposals have a small hex-shaped allen bolt hole underneath that you find an allen wrench to put in and work the disposal back and forth by hand, that should free up whatever clogs are inside. Make sure you leave some sort of screen or stopper in the drain to stop silverware or random things from falling in that shouldn't fall in like tea bags, ends of onions, tomato stems, nut shells, things that may not "shred" easily. If you need to ultimately replace it, (which is rare and unlikely), you will need to ask a neighbor or someone handy to figure it out, because not to sound like a chauvinist, but most women technically CAN do most things men can, they just don't WANT to, or can be bothered to learn or whatever else, that's why guys fix stuff and women typically don't. Anyway, good luck, I'm sure it's just a little clogged with some junk that your hands can reach in and take back out, I REALLY wouldn't worry about it being broken, I'm pretty sure it's not.

Garbage... | Answered on Mar 21, 2017

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