Toshiba Portege - Recent Questions, Troubleshooting & Support
Black screen after windows start.
It could be the drive failed, can you boot to BIOS at all? I'd recommend a USB Drive adapter, then pull the drive from the laptop, connect to the adapter and then plug into a working PC USB port (Be sure that PC has good/current antivirus and firewall software and it has been backed up itself). The disk should then come up and look like a regular flash drive. Recover the critical files, then back up onto something like a CD or DVD that is set aside for safe keeping. Now you can be a bit more adventurous - potentially the BIOS settings changed, or the on board battery is dead and needs changing (can be complicated). There are also bootable drive recovery utilities that you can spin onto a CD. But data recovery is always first.
Tshiba Portage Crash
that sounds like a power problem to the mainbaord. I hope you backed up recently. See if you have any clogged fans with dust or bloated capacitors. You may need a new Power supply and mainboard. I would put the hard drive as a secondary in a new machine.
Where sim card position in m400
Only a select few (very few) M400's have a 3G wireless module, and from what I understand they do not use a Sim Card as they use CDMA technology. You can tell if your unit has the 3G unit with several different ways.
A. Check the device Manager
B. Try and install the 3G power management driver, and see if it loads.
C. Check using Toshiba Utilities if installed
D. This is the hardest way, but the best. Remove the keyboard, and if the 3G unit is installed, it will be at the top right hand side of the case under plastic film. (I have had three M400's, including the top of the range one that I am writing this on, and I have never seen a 3G unit).
If you do have the 3G unit installed, look for an ESN number. You should then be able to then call Verizon and have the service activated.
G-Luck
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