make sure that there is no external monitor connected to the system and I would recommend you calling Toshiba support they will give you a solution in 5 minutes.
Contact Toshiba
Toll-free Technical Support
- Computers: (800) 457-7777
Also available is the
Laptop Computing Forum on CompuServe. Though you will be required to set up a screen name, this service is free, and offers peer-based assistance with your Toshiba or other portable PC.
Online Technical Support through
Ask Iris® Online
Sales Information: (800) TOSHIBA
Toshiba Financial Services: (800) 207-8362
Government and Education: (888) 9-PUBLIC (888-978-2542)
Customer Service: (800) 457-7777
Address:Toshiba America Information Systems, Inc.
Digital Products Division
9740 Irvine Boulevard
Irvine, CA 92618-1697
Corporate Offices (949) 583-3000
Information regarding non-computer products from other Toshiba America divisions is available from the following sources:
Web content for all TOSHIBA AMERICA Divisions:http://www.toshiba.com
Storage Device Division (Disk Drives, DVD/CD-ROM/RW) SDD General, including Tech Support and Fax back systems:
(949) 457-0777
Toshiba America Business Systems (Copiers, Fax, Printers)
Printer Voice Support: (900) 225-1000
Printer BBS: (949) 581-7600
FAX Support: (800) 950-4373
Copiers Support: (949) 583-3648
Consumer Products Division (TV, audio, etc.): (800) 631-3811
Satellite related (orbital, not notebooks): (312) 541-9400
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