Sportsart Exercise & Fitness - Recent Questions, Troubleshooting & Support

1) adjust the REED switch, test for open or defective, clean it, and tight the plug or connector very well.2) After you fixed RUN the software calibration for easy diagnose, troubleshooting. and fix it.God bless you

I would think that it can't hurt anything to try another magnet but if you end up needing to buy another one here is one website that sells them: Sportsart TR20F safety key

This could mean that the machine is either not plugged in or has a malfunctioning power cord. First, check to make sure the machine is plugged in and that the outlet is working. If it is plugged in and still not working, then you may need to replace the power cord.

It could be that you did unfold the treadmill completely.

Did you ever find a solution to this? I'm having the same problem.

ERR7 Definition: The display board main IC didn't receive the incline variable resistor (VR) value, or the value exceeds the set range. Explanation: The incline VR voltage changes as the incline motor operates, and the display board CPU uses the VR voltage to calculate the incline position. Without this value, the CPU cannot instruct the incline motor what to do, so ERR? appears. Or when the incline set is out of alignment, the VR value exceeds the set range. The following is a list of possible solutions: 1. Incline Set a) Inspect whether the Incline ERR LED on the drive board lights. This LED indicates that the incline set has exceeded the range. b) Inspect whether the incline set mechanically exceeds range. On DC incline motors, at the 0% position, the line on the thin incline pipe will not align with the end of the thick pipe. On AC motors, at the 0% position, the red line will not appear even with the bottom of the incline window in the incline set. See Incline Troubleshooting Manual for details. c) Inspect whether the incline VR voltage exceeds the range: Put multimeter probes on the incline VR set blue and green wire connectors, while keeping the wires connected. Refer to Incline Troubleshooting Manual for the voltage range for your treadmill. If the incline range is exceeded, either mechanically or electronically, calibrate the incline set. Refer to the Incline Calibration in the Incline Troubleshooting Manual for directions. If the incline set cannot be calibrated electronically, replace the incline VA. If the incline set is stuck and cannot be unstuck, replace the whole incline set. 2. Drive Board Inspect incline voltage on the blue and green wires at the drive board. If voltage is within range, and ERRl appears, inspect drive board component connections and components for wear. 3. Ribbon Cable Inspect ribbon cable for breaks. Inspect connections at the display and drive boards. 4. Display Board Inspect IC connections. Push down to secure connections. Re-insert les. Treadmill Parts for SportsArt Belts Motor Brushes SPORTSMITH net Replacement Parts for Fitness Exercise Equipment at SPORTSMITH

motor burning out

This link is to the service manual. You will find error code definitions and troubleshooting flowcharts. http://www.sportsmith.net/images/product_support/sportsart/Repair%20Manuals/General%20Treadmill%20Svc%20Manual.pdf ERR1 Definition: The display board CPU didn't receive the optic sensor signal. • Explanation: After processing by the drive board, the optic sensor signal travels the 16-pin cable to the display board CPU, which determines motor speed. Components involved include the optic sensor, optic sensor wheel, 16-pin cable, drive board, display board, and connections.

ERR1 Definition: The display board CPU didn't receive the optic sensor signal. • Explanation: After processing by the drive board, the optic sensor signal travels the 16-pin cable to the display board CPU, which determines motor speed. Components involved include the optic sensor, optic sensor wheel, 16-pin cable, drive board, display board, and connections. http://www.sportsmith.net/images/product_support/sportsart/Repair%20Manuals/General%20Treadmill%20Svc%20Manual.pdf

ERR1 Definition: The display board CPU didn't receive the optic sensor signal. • Explanation: After processing by the drive board, the optic sensor signal travels the 16-pin cable to the display board CPU, which determines motor speed. Components involved include the optic sensor, optic sensor wheel, 16-pin cable, drive board, display board, and connections. http://www.sportsmith.net/images/product_support/sportsart/Repair%20Manuals/General%20Treadmill%20Svc%20Manual.pdf

I own the same treadmill and lost the incline as you describe. I toubleshooted(?) the condition and found that the nylon gear (28,81 or both) was stripped. I ordered a replacement for a few dollars and installed it. Work carefully and be prepared to get greasy as you will need to disassemble the elevation motor (item 30). See link below for the exploded view assembly and parts list. http://sportsartamerica.com/saf/support/technicalsupport/diagrams/3100.pdf

This may be helpful: http://www.treadmillsrepair.co.uk/2014/04/speed-sensor-for-treadmill-error-e1.html

Unplug unit and check the motor brushes they maybe worn and need to be replaced call Sports Art Fitness customer service @ 1-866-709-1750 they will sell you the brushes

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