Saniflo Home - Recent Questions, Troubleshooting & Support

Some wall mount toilets can have the cistern fitted on the other side of the wall the bowl is mounted to so it appears 'Hidden'. Your float valve adjustment will be in there.

I know absolutely nothing about the Saniflo system other than the very basic working principle but logically there must be a vent or an airbreak between the macerator/pump unit and the toilet bowl or the pump would tend to create a depression in the container and draw water from the toilet bowl...

I have asked around they take a normal seat on most us models

That sounds like the issue. Saniflo provide them, so contact them for a free one. Article says it is inside the pressure vessel.

Saniflo Saniplus Capacitor, 45 Microfarad - SanifloStore.com

https://saniflostore.com > Saniflo-Saniplus-Capacitor-45... This replacement is slightly more involved as you have to open up the pressure chamber, once there though it is two small screws on junction box to release ... More here https://www.google.com/search?q=replace+saniflo+capacitor ..

Contact saniflo , they will send an engineer.

I'm glad you asked today, and not 3 months ago! We also have this model, and ours is hooked to a septic tank, and with a whole lot of trouble, I believe we have your answer. It is: Toilet paper. You can pull up the Sani-flush people on line, and they will help you disassemble your unit and clean it. You should find it bound up with a big wad of toilet paper. The newer toilet papers, particularly the softer/gentler/stronger ones, are more glue than paper, and will clog up everything. After our latest go-around a few months ago, we had to go to some stores and buy an assortment of toilet papers, and put samples in glass jars with water, and shake them, to see which would disintegrate, and which stayed together. Because of this, sounds like you will find this the problem. Best not push the motor, or it may burn up, and be quite expensive to fix. Be blessed,

How much water does the system use? All models in the Saniflo line are low consumption. The SaniPlus, SaniAccess (2 and 3), SaniBest Pro uses 1.28 gallons (4.8 liters) of water per flush.

Saniflo Installation Instructions

Videos as well https://www.google.com/search?q=How+much+water+should+be+in+the+bowl+of+a+saniflo+best+pro ..

Check flapper for leak and or worn flush valve

Yes that is perfectly normal.

tighten or replace gasket

It needs cleaning out regularly - at least once a year! We have one fitted to a shower that is used daily. The small amount of hair - that falls out every time hair is washed under the shower - builds up and clogs up the pump. We are on our second pump, the first installed just over 10 years ago, this one is under 3 years old and it already looks like it will have to be replaced.

If drain is not clogged, check vent pipe to make sure it is clear. Sometimes birds or other critters build nests.

It comes out attached to the lid

My saniflo-plus system is about 12 years old..recently it stopped draining the toilet, etc. I pulled the cover off the pump and checked for blockage and spun the cutter blades...The motor just hums....do I need to replace the entire encased pump assembly?? Help

hi sounds to me that it is blocked these pumps are for waste only not paper etc

vent is blocked or restricted.

is it pumping against gravity? if so there is a non-return flap in the outlet spigot could be stuck or worn.

Hi yes it's look like your pipes are block, pop up to any hardware shop and ask for something to unblock them. They will find

Contact saniflo ,

Contact saniflo