Quinny Buzz - Popular Questions, Answers, Tips & Manuals
I need to replace the pushchair handle sponge ??
The handlebar foam is not available as an individual spare part item. To replace this means to replace the handlebar.
Replacement of the handlebar is a Level 3 repair, which means that due to the safety implications of it being incorrectly fitted we're unable to send it out as a spare part item.
If you visit Quinny.com and select the country you're in, then choose Contact Us and you can message to the customer care team in your country who would be able to best advise you.
Quinny buzz won't stay up
If you're in the UK and the product is under 2 years old, please contact your retailer with your proof of purchase and they can arrange for it to be sent to our engineers for inspection / repair work required under warranty.
If you're in the UK and the product is over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 08:30-17:30 / Fri 08:30-16:30 (Excluding Bank Holidays) to discuss booking it in for chargeable inspection / repair work required.
If you're outside the UK please visit
www.quinny.com and select the country you're in, then use the "Contact Us" tab on the right side for your enquiry to be sent through to the customer care team in your country.
Hi I have problem with quinny buzz chasiss.After my boy seats on a seat the chasiss folding down a bit which is really ennoying.is there anything I could do?
Hi,
If you're in the UK and the product is under 2 years old, please contact your retailer with your proof of purchase and they can arrange for it to be sent to our engineers for inspection / repair work required under warranty.
If you're in the UK and the product is over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 08:30-17:30 / Fri 08:30-16:30 (Excluding Bank Holidays) to discuss booking it in for chargeable inspection / repair work required.
If you're outside the UK please visit
www.quinny.com and select the country you're in, then use the "Contact Us" tab on the right side for your enquiry to be sent through to the customer care team in your country.
Oyster pram
Hi,
If the handlebar requires replacement, due to the safety implications of it being incorrectly fitted, the chassis would need to come in for inspection & repair with our engineers.
If it is under 24 months old and you live in the UK please contact your retailer with proof of purchase to claim under warranty terms and conditions.
If it is over 24 months old or you no longer have proof of purchase and you live in the UK please contact the customer care team direct to book in for chargeable inspection & repair required.
If you do not live in the UK please visit the Quinny.com website, select the country you're in and choose the "Contact Us" tab for your enquiry to be sent to the relevant customer care team to help.
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