OKI Office Equipment & Supplies - Page 7 - Recent Questions, Troubleshooting & Support

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231: error 01

Be the first to answer 12/27/2017 9:09:20 PM • OKI Office... • Posted on Dec 27, 2017Be the first to answer
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Using Win7 - switches to NLQ mode every time

This is a SNIP of a rather LONG FIX: Found here: http://forums.windrivers.com/showthread.php?7080-RESOLVED-Okidata-Microline-184-Turbo "Just purchased this thing and am running it a machine to print checks with (Win95, p1-200, 48 Mb ram). The Oki dot matrix printers don't give you drivers, they tell you to use the drivers from Win95 disk. Sure... (just lazy if you ask me :-) OK using the Oki Microline 184 IBM Turbo driver the thing works fine, EXCEPT that it *always* prints in NLQ mode no matter what the settings in the control panel, it just switches to NLQ before each print job. So... we switch to a "generic text" driver and it works fine that way EXCEPT that it no longer recognises the custom paper length (8.5" wide X 7" long) Now here's the wierd part... IF I switch back to the win95 driver, re-accept the custom paper size, print a test page (in NLQ of course), switch back to the generic driver, re-accept the the custom paper size, switch the printer to normal (non NLQ), and print it works fine with the custom paper size and non-NLQ mode until the next time it needs to print. The printer remains ON 24/7, so its not reseting itself. It just seems that with the Win95 driver there is no way to set it to print in anything but NLQ AND the generic driver refuses to keep the custom paper sizes in memory. Anyone seen this before? Never came accross this myself. I may just end up sending this thing back and getting an Epson or someting else." AND THERE IS THIS: "This is like going back to the dark ages....most of those old impact printers had dip switches to set things like default print quality. Additionally, Oki's usually came in two 'flavors'--plain Oki and IBM Oki. It's important that you install the correct driver between the two options..." Anthony
12/25/2017 5:05:21 AM • OKI MICROLINE... • Answered on Dec 25, 2017
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I have an Oki es5461 printer and now the colours are out of alignment by approx 1mm (except for black). Is there any way to re-align the led heads or whatever might be causing this issue?.

It would be unusual for all the colours to go out of alignment. Its probably just black but to re calibrate them all just turn of the power. Pull out all the ribbon cables to the four print heads. Make sure their ends touch no metal parts. Close the cover carefully and turn the power back on. You will hear no sounds then after intitializing you will get a fatal error 13-. Turn the power off and reconnect the ribbon cables. Turn the power back on and recalibration will take place (you wont see it happen) and all will be well.
12/19/2017 8:41:52 PM • OKI Office... • Answered on Dec 19, 2017
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Please I have an oki printer C831 that's printing only yellow and black on any printing am using it to print please help

I would think you have broken ribbons cables to the cyan and magenta LED print heads. As all the heads are the same I suggest you swop the black and cyan print heads around and see if cyan prints and black does not. That will prove is the print heads are ok. If they are then the ribbon cables need replacing or they are dirty at the heads. It could be just a case of unplugging them, clean them, then plug them back in again.
12/13/2017 5:17:16 AM • OKI Office... • Answered on Dec 13, 2017
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OKI B6500 has ID mismatch error

Basically the machine does not recognise the image drum. You maybe using the Xerox equivalent which of course wont work. Replace the drum with an OKI one and it should work even though its really a Xerox printer.
12/7/2017 7:51:46 PM • OKI B6500 Led... • Answered on Dec 07, 2017
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I just bought an OKI MC560 and after I hooked it up it says release the sensor lock and restart. I cant print to it

All you need to do is unlock the scanner. Just open the flatbed cover and on the left edge is the slider for the lock. Slide it towards you and that's it unlocked.
12/7/2017 7:45:17 PM • OKI Office... • Answered on Dec 07, 2017
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DRUM RESET

Be the first to answer 12/5/2017 10:00:41 AM • OKI C5650n LED... • Posted on Dec 05, 2017Be the first to answer
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B4400 won't pick up paper

Never use spirit to clean rollers. Just fairy liquid and water. All the roller gets is grease from the paper on it. Fairy liquid is the best degreaser. Alcohol will soften the rubber and it will work short term and then the roller is finished and will need replacing.
11/28/2017 10:02:24 PM • OKI B4400 Laser... • Answered on Nov 28, 2017
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CHANGE PAPER TRAY DRAW

You may find a suitable manual here:

http://www.retrevo.com/support/Oki-B6300-Printers-manual/id/1304dj983/t/2/

Also, the tech manual is here:

http://my.okidata.com/tech-b6200-b6300.nsf/MOCContents/377DAE221B3535AF85256EE8006B0F59?OpenDocument
11/28/2017 8:01:42 AM • OKI B6300 Laser... • Answered on Nov 28, 2017
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I have an oki microline 320 turbo printer at work.

Is this a networked printer? You may need to reload the print driver into your computers. Most printers are generic enough that computers will recognize them and automatically install the drivers. Sometimes you need to go to the manufacturer's website and download the drivers you need.
11/16/2017 10:33:45 PM • OKI MICROLINE... • Answered on Nov 16, 2017
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Am unable to print on screen says check drum

Sometimes the fuse in the drum blows but the printer does not register it so it still thinks a new drum is required. You can find new fuses on ebay. Its cheaper than buying another new drum. Also put a new drum in with the power turned off. Once the lid is closed then turn the power back on and then the fuse will blow at the correct time.
11/12/2017 10:19:58 PM • OKIFAX 4580... • Answered on Nov 12, 2017
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I have a problem with my printer oki b431dn error code is 382 "paper jammed" but no one paper into ther printer cause i diassembly printer and build it back but same problem...what can i do with it?

Open the rear cover and in the centre of the curved black guide you will see a small black lever with a silver spring on it. this is a arm to the jam sensor. check it moves freely and returns to its upright position. If ok the blow air under it into the actual sensor. Check the pickup roller is not smooth. If it is its rubber tyre can be rotated so the good part touches the paper.
11/12/2017 10:15:26 PM • OKI Office... • Answered on Nov 12, 2017
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C5800 printing vertical lines through pictures

The thin lines are caused by a worn out drum. Remove each drum in turn and look at the surface. It maybe hard to see the scratches and if so then send solid blocks of the primary colours one at a time and that will prove which drum is at fault.
11/12/2017 10:09:03 PM • OKI C5800Ldn Led... • Answered on Nov 12, 2017
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We just replaced UPS with

Agree with pcfixup.ca. Remember the software on a pc overrides the printers actual settings.
11/12/2017 10:06:24 PM • OKI MICROLINE... • Answered on Nov 12, 2017
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OKI3640e only prints from the MPF tray, even though you select another tray when printing. Also in the printers menu in tray configuration I can't select a specific paper size to a tray...

you may have to make another tray the default tray then you select the paper size to print on and put the size paper in the default tray
10/28/2017 6:15:49 AM • OKI Office... • Answered on Oct 28, 2017
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