Leupold Optics - Page 7 - Recent Questions, Troubleshooting & Support
My Leupold RX-IV rangefinder was
hello johan...remove the battery and use the eraser end of a common pencil to clean the contacts in the battery compartment. then reinstall the battery. often after sitting for a year, the contacts are corroded enough to cause your symptoms. joe
Need an address & telephone
The phone number for Leupold's customer service department is:
1-800-LEUPOLD (1-800-538-7653)
and their shipping address is:
14400 NW Greenbrier Parkway
Beaverton, OR 97006-5790
Be sure to talk to their service department in order to get specific instructions for how to ship your scope to them for repair.
Good luck!
Top turret sticks
Remove numbered turret, check stem for dirt or grim...if it turns hard send it to Premeir under the warranty or email scopeshooter AT yahoo DOT com
Range finder does not register distance 99.9% of the time
I had the same problem, rangefinder would work only sometimes and only at short distances. Called customer support and was ready to send it in. Tech guy told me to turn off "First Target" ( or "last target") and turn on"LOS" (line of sight). Range finder now works perfectly at all distances. Apparently the first target feature doesnt work properly.
Battery & readout failing, or
First of all, make sure the batteries are good. Secondly, make sure the battery and camera terminals are clean (use a qtip and alcohol).
Other than that, there could be a bad switch or other problem occuring, which would require servicing.
You might contact Leupold to see what they can do in the way of service.
Good luck, and hope this helps.
The adjustment 3 thru 9 is too tight and hard to
This is not uncommon with Leupold scopes. The first thing to try is to get a good grip on the adjustment ring and just crank away, making sure you're not trying to go past the adjustment range marks on the adj. ring. If the ring has not been moved recently(like within the past few months) it can take a surprisingly large amount of arm-strong to break the ring loose. The reason the ring can be so difficult to move is because Leupold uses a close(tight) fit to keep moisture out and the dry inert gas(argon or nitrogen) in. I haven't felt a Leupold yet that didn't require substantial effort to move either the power or occular ring. Be sure to wipe down the exterior of the ring to remove any oil or dirt to insure you obtain maximum adhesion between your hands(you did wash them, didn't you?) and the ring. 70% isopropyl/rubbing alcohol and a paper towel(don't soak it) makes quick work of cleaning the adjustment ring. In any event, DO NOT APPLY ANY OIL/LUBRICANT IN AN ATTEMPT TO TRY TO MAKE THE RING MOVE EASIER! All that will do is probably cause the o-ring seals to begin deteriorating, and then you WILL have to send the scope in for repair. Once you have the ring moving, just work it back and forth until it it moves about as easily as it's going to get. If this doesn't work, get on the horn(telephone,email,etc) to Leupold and they'll likely instruct you try what I told you before sending the scope to them. They normally don't consider this stiffness to be a problem as they consider this to be a sign that the seals are working the way they should. Last time I talked to them nonwarranty problems cost $10, warranty stuff was free of charge. Leupold is a class act; they back their product to the hilt. Good luck!
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