LeapFrog Toys - Recent Questions, Troubleshooting & Support

0helpful
2answers

Leapreader won't turn off

Try pressing the on/off button to turn it off. I had a same problem. I depressed the on/off button for ~6 second or so and the device turned off. When I turned on again, the LeapReader no longer had a white light and was recognized by my computer.
12/26/2022 3:27:46 PM • LeapFrog Toys • Answered on Dec 26, 2022
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1answer

Didj wont work

try changing the battery!
5/4/2022 2:08:36 AM • LeapFrog Custom... • Answered on May 04, 2022
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1answer

How do I turn on my DIDJ?

Slide switch on top right down and then let go.
4/30/2022 11:53:26 PM • LeapFrog Custom... • Answered on Apr 30, 2022
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1answer

How can unlock parent control code leapfrog epic if i dont have a email

Enter 1111 and it will say oops wrong password then enter 419 backspace and get rid of the 9 and then 27 worked like a charm took forever to find one that worked and this one worked for me once in change the 4 digit code to something ez
11/29/2021 10:55:44 PM • LeapFrog Toys • Answered on Nov 29, 2021
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1answer

Is there a way to easily download leapfrog connect to a chromebook?

That's what I've been asking.??
3/19/2021 5:01:59 AM • LeapFrog Toys • Answered on Mar 19, 2021
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1answer

Leap frog leap pad has no sound

Get a new Leapster
6/20/2020 10:33:50 PM • LeapFrog Toys • Answered on Jun 20, 2020
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1answer

How do I delete pictures on Leappad2

To delete a picture, simultaneously press the Home Button with the Higher Volume button to enter the Parent Settings Menu.Select the Manage Pictures option.Press the icon with the Garbage Can located under the picture you want to delete.Then press the green button with the checkmark to delete the picture.
4/20/2020 2:58:20 PM • LeapFrog Leap... • Answered on Apr 20, 2020
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1answer

How to unlock forgotten parent lock code on my leapfrog

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9/29/2019 9:29:18 PM • LeapFrog Toys • Answered on Sep 29, 2019
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3answers

I forgot the parent lock code to access parent mode

I forgot the code for the parent lock how can i reset it
8/12/2018 12:55:40 PM • LeapFrog... • Answered on Aug 12, 2018
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1answer

How can I reset LeapsterGS back to factory setting

How can I reset Leapster GS
6/21/2018 1:43:53 AM • LeapFrog... • Answered on Jun 21, 2018
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15answers

LF.com ParentAccount instead

How do I obtain a parent code for my child's leap pad ultra? My child started the ultra before I could set up anything.
2/24/2018 6:49:57 PM • LeapFrog... • Answered on Feb 24, 2018
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1answer

Leap frog leappad 2

Recommend contacting Leap Frog directly for technical support by clicking here: Contact Us helpful-fbhtsuujths3pkuos2jmb534-4-0_6.png
2/9/2018 4:12:17 AM • LeapFrog Leap... • Answered on Feb 09, 2018
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1answer

Leappad 1 screen has a white dot

Contact the website. You can't be the first or only person this has happened to.
1/25/2018 7:12:14 PM • LeapFrog Leappad... • Answered on Jan 25, 2018
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1answer

I haven't gotten past the setup screen because it

You need to contact the seller. The device has a detection problem, which is not something you can correct, unless the toy has instructions for how to reboot it. It sounds like a defective sensor.
1/24/2018 1:40:59 PM • LeapFrog Tag... • Answered on Jan 24, 2018
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1answer

It was working fine untill today now when i touch

have you had any luck with a solution I have the same problem, [email protected]
1/8/2018 12:05:27 AM • LeapFrog Tag... • Answered on Jan 08, 2018
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1answer

Can't remember parent lock code. How can I refresh my memory?

For paren lock code when asked for the 4 digits press 1 9 6 then backspace then 8 7 hope that helps
12/4/2017 8:34:57 AM • LeapFrog Leap... • Answered on Dec 04, 2017
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1answer

Leapfrog leappad won't turn off

my leap pad ultra is at that part of turning off wher their is only a dot of wite left on the screen.it is still doing that and it has been at least 2 hours since i played it. it wont turn on either now.i am a kid sorry if their are spelling errors
11/24/2017 1:02:51 AM • LeapFrog Toys • Answered on Nov 24, 2017
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1answer

Adding new books into the leapster TAG. I already

The one my kids had (a couple of years ago) could only hold 2 or 3 books at a time. Just limitations of the storage capacity.
10/3/2017 12:03:46 PM • LeapFrog Tag... • Answered on Oct 03, 2017
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