Kwikset Locks & Locksmithing - Recent Questions, Troubleshooting & Support
Kwikset smartcode lock blinking red keypad
Another cause for the red LED blinking on your Kwikset lock, especially when it beeps 3 times is it could be jammed or misaligned. When this happens, check and see if the door is securely latched or aligned properly. If needed, you can also adjust the strike plate to get the latch moving freely again.
You can read more here: https://revolar.com/why-is-my-kwikset-lock-blinking-red/
I got this used kwikset smart scan dead bolt.I
How to reset your Smart Scan
Highlight "ADMIN" then hit the check mark. (DO NOT SWIPE FINGER, proceed to step 2)
Press down arrows 4X until the screen displays "FACTORY CODE"
Hit top arrow 2X, the screen will then display (A).
Hit right arrow once then hit top arrow and it will display (a).
Repeat step 4 2X, until the screen displays (Aaaa) then hit the check mark.
The screen will now display "RESETTING" and then the data base will be cleared.
2/4/2023 8:29:35 AM •
Kwikset...
•
Answered
on Feb 04, 2023
Key will not come out in unlocked position
I presume you figured it out by now, but if the tailpiece is installed wrong in many deadbolts, the key won't come out in one position or the other. It's called a "timing" problem and the way to fix it is to take it off the door, turn the tailpiece a half circle and put it back on the door. Usually Kwikset locks are designed so you can't put it in the wrong way, but it can happen. (If it's not the timing problem, then the deadbolt unit is defective or broken. They are designed to fail in a way that keeps them locked, so this could be a sign that someone tried to break in, or that someone used the extended bolt as a way to stop the door from closing and it hit the door frame too hard.)
The best way to install a deadbolt lock without the instructions handy is to look at the "lazy" cam and see if there is a way to install it wrong and don't install it that way. Example: If there are 2 ways for the tailpiece to fit in the deadbolt unit when the deadbolt is retracted and only one way for the tailpiece to fit in when the deadbolt is extended, then install the lock with the deadbolt extended and you can't install it wrong.
The lock is beeping. I
Here is a link to the installation and programming instructions for your lock:
http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode
Starting with Step 7 (battery replacement), it is very important that you follow the procedure very carefully throughout the rest of the steps.
If your problem persists, there is contact information at the bottom at the instructions sheet to enable you to pursue parts and further technical advice directly from Kwikset.
Good luck!
Need to reverse bolt
Called "handing" the lock (left-hand or right hand door hinges):Remove the battery pack. Keep the door open.Hold down the "Lock" button on the exterior keypad and at the same time, insert the battery pack into the interior assembly. Keep holding down the lock button until you hear two beeps, which will take approximately 30 seconds. During that time, the Smartcode mechanism will automatically drive in and out several times to determine proper handing.Done!There is an excellent installation & programming video where you can watch how to do this, and it also explains the features of the internal slide switches.http://www.kwikset.com/Videos/Vitro/smartcode.aspxGood luck!
Keypad doesn't light up.
If this is a battery operated lock then the backlight doesn't stay on (otherwise it will wear the batteries out). To make the keys light up when you want to enter your code you have to push the lock button on the keypad first. If the keypad light has never come on then open the door and manually lock the interior lock then press the keypad lock button then the above instructions will work. This is the solution I got from Kwikset customer support and it worked for me. Hope this helps you.
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