Kodak EasyShare - Answered Questions & Fixed Issues
Not printing microsoft office documents, VIsta Software
Try to press the photo and copy at the same time it will print a diagnostic page
look how is the quality of the text.
if it prints very light or if it doesnt print open the access door and try to remove the ink cartridges and put it back again and make sure you hear a click sound after you put the cartridges back in and close the printer access door
try to print again a demo page press photo and copy and check if there is improvement
if no improvement open the kodak aio home center software click on the question mark(?) on the upper right corner and click on maintenance..then select printhead cleaning.After the printhead cleaning print again demo page (press photo and copy at the same time) if still no improvement on the quality of the text call the kodak hotline 1 800 421 6699..you might need a printhead replacement..
How do you enlarge a picture? I recieved no
you can pull the copy from the folder location and use "paint" that comes with your operating system and enlarge the photo there
2. if you have photo software you can use it to enlarge the photo to the desired page you want. This is software such as Photo smart etc.
3. In Windows 7 there is a "Window Picture Manger" that will re size your photo also if you have this operating system. It is listed under "Pictures" click here then you will come to "windows Picture viewer" then at the top of the window you will see "File,Print,Email,Burn and Open.
4. By clicking on the "Open" caption you will see a drop down menu with "paint,Gallery, etc. choose the "Windows Picture Manager" and you will have a "helps " menu to the upper right hand corner click here to see how to operate the picture manager.
Printing quality
Printing quality on this printers is great, yet there are some trouble with older printheads.
You should follow this in order to fix the problem:
- Remove both ink cartridges
- Remove printhead (press release button on the inner left corner of the printhead, above where the black ink cartridge goes)
- Close the cover and wait until it tells you that the printhead is missing. When it does, open the cover again and place the printhead inside (put it in and press towards the back of the printer, make sure it makes a loud snap).
- place both ink cartridges in
If the printer says "press start to copy", press the menu button and select calibrate printer, and then select "print calibration sheet".
If it just tells you that there is a new printhead detected and calibration is requiered, follow the instructions it will give you.
Once you calibrate the printer,
- Press menu, scroll down to "clean printhead" and select "deep clean"
Once that is completed, go ahead and print.
If it is still not working, you got a defective printhead and you need to replace it.
You will need to go to kodak.com/go/itg for additionl troubleshooting and the replacing of your printhead, or you should just call 1 800 421 6699 and have then replace the printhead for you. This is free of charge.
My printer is not printing with all of the colors
I'm having a simialr problem, I can get my Kodak EasyShare 5300 printer to print pictures just fine, I can even get it to copy & print from the scanner. In both black and color inks. What I can not get the Kodak EasyShare 5300 Printer to do is to print from Microsoft Office Word, or Works for that matter any text document what so ever. I've never had a problem with the printer ever, not even when I upgraded to Windows 7 it printed just fine up till a few months ago and started acting up. At first I thought it was because I hadn't used it in awhile so I replaced both cartridges so they are brand new. Tried my experiment again and it did the same thing, pictures, and copy and print from the printer works just great...text however from the Word programs....nothing but a blank page.
Running Windows 7 - 64 bit Dell Touchscreen, Dual Core Processor. Before you ask...before this incident the Kodak Printer intergraded just fine and worked without incident. Since it is not the printer portion (unless its the printhead), it has to be a software problem...although, I used the disk that came with the printer to re-install it and not from the web just in case that was the problem. Course would installing the web upgraded software be of any assistance? Anyone have any solutions? Thanks.
What is the photo tray?
It is the holder for 6x4 photo paper. You will find it built into the top cover of the main A4 paper tray, on the right hand side. Mine has a transparent plastic cover. To load it, lift the cover and insert photo paper.
It is engaged by lifting the cover and sliding the tray into the printer. It is automatically recognised.
Kodak Printer
Kodak Technical Support Number: 1-800-421-6699
I hope I'm was of help. Take care.
Printhead not working
I hear this is a common fault with these printers. Kodak are aware of the problem. If you follow the trouble shooting section on the kodak home page you will be given a reference number and be asked to phone their tech support. Tech support will take the ref number and your address and send you a new print head. They do this free of charge. They don't even ask when or where printer was bought. The only info they ask for is the servive number, which you will find when you open the top of the machine.
I have a Kodak ESP 3250 printer and I use Google
Can you copy directly from camera to your USB-connected PC?
Or if the camera uses an SD card, use the card as a drive in a card-reader.
Then try to upload using Picasa.
Otherwise see if Kodak HS has user-options to bypass this.
Or contact Kodak.
Pages come out of printer blank
It’s making te noise of printing or just get the paper and got it out fast ? If goes straight out is the driver if goes line by line and is blank the cartridges are dryed or the injector are clogged with old ink. Time to buy a new one or send it to maintenance
INK DISTRIBUTION
Printer software will have a menu for cleaning the heads when they get dirty or clogged. Try that. You can also , if possible, remove the print head and soak it for a few hours in cleaning solution.
I have a kodak 5500 all in one printer. I have
Software issue. Try a hard reset of printer or uninstall and reinstall the software of unit. in computer that is affected.
And if you continue to have issues with it contact the Kodak experts directly on their web site.
My Kodak 5100 Easyshare printer will not scan or copy
Call the Kodak customer service number and tell them that you need a new printhead, that's the device that your cartridges fit into. They know that they have a problem but they will ask you to print a test sheet anyway. They should ship you a new printhead within about five days - at no cost. The printhead only seems to last about 4-6 months with my occasional use. Tell them that they should replace the ink cartridges since you used probably used up the ones in the printer trying to do the diagnostics of cleaning the printhead. They may not replace the cartridges but we should give them a hard time since it's their problem.
Not recognizing new ink cartridge
We had the same problem from the 1st day! Finally I took out the cartridges, rapped them smartly a time or two, said four letter words at them and replaced them. They now show up as full and the blinky red lights went away. Don't know how long this will last...
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