KitchenAid Refrigerators - Page 9 - Recent Questions, Troubleshooting & Support

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Refrigerator/freezer stopped cooling/freezing

possible failure of defrost mechanism causing ice to build up behind back of freezer preventing air flow into freezer and fridge. Try turning it off for enough time for ice to melt if cause. if this is issue the repair man will need the ice half melted to be able to test the thermistor that senses the ice buildup.
11/6/2017 5:43:49 AM • KitchenAid... • Answered on Nov 06, 2017
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Water dispenser stopped working

check to ensure the valve to the water supply is fully open, if so you may have a restriction (plugged) line or valve, this could be due to minerals or biological growth. if possible roll the fridge from it's location to access the rear where the water supply is connected, turn the brass fitting left to loosen to see if water begins to seep out, this confirms a water supply is available and the issue is likely a solenoid valve. My hunch is being neither are working at the same time the water supply is not available.
11/5/2017 10:46:28 PM • KitchenAid... • Answered on Nov 05, 2017
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The water filter dispenser on

Perhaps insulate the line. If this developed recently perhaps there is another problem causing this.
11/2/2017 8:17:40 PM • KitchenAid... • Answered on Nov 02, 2017
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Contol on light blinking, kitchenaide front loading automatic washer, two years old

Obviously there is an issue, perhaps a safety issue. Suggest don't over-ride anything. Check your owner's manual to see what blinking light indicates.
11/2/2017 8:16:30 PM • KitchenAid... • Answered on Nov 02, 2017
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Opaque white plastic tubing that

There should be plenty of room where the tubing connects to the water solenoids once you get the cardboard cover off. There should be no need to tilt the refrigerator to do the job.
10/30/2017 5:41:54 PM • KitchenAid... • Answered on Oct 30, 2017
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Chirping from kitchenaid refrigerator built in model

I run into this issue a few times. The noise is coming from a control board and it has a weak component. Depending on your model, multiple control boards will have to be replaced. This will take care of the control panel also. Good Luck
10/26/2017 7:10:58 PM • KitchenAid... • Answered on Oct 26, 2017
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Our Kitchenaid frig model KSRS25FG is making a

Yes sounds like the compressor starting device failure. You have not given the full model number. Anyway if the compressor is AC powered 120 V. Not DC powered. Then relay kit part number for Whirlpool KitchenAid this model series will be Whirlpool OEM part # 8201786 Pull the power out until replacing the parts or getting checked. Don't let the compressor burn out. Local technician may charge you between $ 100/= ~ $ 200/= including parts and labor to change the starting device. Not a bad idea to call a local service guy in your area. I am in Toronto GTA area and my rate will be in the range of $ 160/= to $ 180/=. But I will most likely use a hard start relay kit. Not the Whirlpool OEM part. Now don't say that I am a rip off guy. That is my rate while another guy may charge only $ 100/=. But I am honest. Not the cheapest
10/26/2017 9:50:32 AM • KitchenAid... • Answered on Oct 26, 2017
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Kitchenaid Refrigerator

Built in KitchenAid means your fridge is in the price range of $ 10,000/=. Most likely the compressor and condenser on the top of the fridge. That is why you get the ringing noise. May be compressor not starting properly. Starting device issue or compressor seized. Shut off the fridge and call a local service guy or Whirlpool Corporation. No time to test this and that. Your fridge worth $ 10,000/=. Don't be penny wise and pound foolish.
10/26/2017 9:40:03 AM • KitchenAid... • Answered on Oct 26, 2017
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My refrigerator and freezer stopped

Try replacing the clixon on the compressor.
10/24/2017 3:51:36 PM • KitchenAid... • Answered on Oct 24, 2017
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We have a kitchenaid side-by-side. It stopped

If the fridge was off and then worked (it defrosted) so it could be the defrost element, is not working. When that freezes up, it won't circulate the air to cool it.
10/22/2017 1:35:18 AM • KitchenAid... • Answered on Oct 22, 2017
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I need a Parts Breakdown for a Kitchenaid Side By Side Refrig 501919699544.

That is not the model number. A Kitchenaid model number will start with a K, followed by a few letter, then numbers, more letters and end with two numbers. Here's an example, KSRA22FKSS00. Once you find the correct model number, there are a number of sites you can use to find parts breakdown. Good Luck
10/20/2017 3:22:13 PM • KitchenAid... • Answered on Oct 20, 2017
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Kitchenaid superba ksra22fkss00 side by side fridge. The freezer temperature too cold.

Even though the freezer thermistor passes the test, it's bad. The test only sees if the thermistor is open circuit or grounded. These thermistors can send bad information to board. Replace the freezer thermistor and I think that will solve your issue. Good Luck
10/20/2017 3:19:22 PM • KitchenAid... • Answered on Oct 20, 2017
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We lost electric to our KitchenAid refrigerator freezer due to hurricane. Electric has been restored and we can hear the motor running but it's not cooling. It's been two days.

That's tough, sorry about issues due to hurricane. Once power was restored, unit should've started with no issues. But I fear that an electrical surge might have taken out a weak component. If lights are working, fans working and control working, but no cooling, it could be the relay/overload on compressor. It could also be a control board that was damaged. It's just hard to say. I suggests to get a qualified service tech to look at. Good Luck
10/20/2017 3:02:46 PM • KitchenAid... • Answered on Oct 20, 2017
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I have a KitchenAid Refrigerator Model Number: KBFC42FTS. Bottom drawer freezer over cools -10 degrees.

That's interesting, -10 or colder is too cold and something is defiantly going on. This unit is controlled by a mulitple control boards, temperture sensors and other components. Question, what is freezer temp set at? Try increasing it by 3-4 degrees and see if that changes anything. Beyond that, I'm going to change the temp sensor first before doing any of the control boards. #29 is the temp. sensor. Good Luck kbfcpic-ymxmjm51p43jahlqvxd5xzz2-2-0.jpg
10/20/2017 2:49:43 PM • KitchenAid... • Answered on Oct 20, 2017
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Rep[aced control board on kitchenaid refrig need code to get startedmodel # KSCS25INSSO

That is usually on the model/serial sticker located inside refrigerator section at top. Hopefully the control came with instructions on how to enter service mode and enter code. Otherwise, the unit will not function. Good Luck
10/20/2017 2:37:34 PM • KitchenAid... • Answered on Oct 20, 2017
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