KitchenAid Food Processors - Page 4 - Recent Questions, Troubleshooting & Support

Remove bowl completely. Turn motor on and use something plastic to push in the little white button in that is just above the button control panel and normally hidden by the bowl base. If it goes then the problem will be either the working bowl or the lid. There are mechanisms in both that activate that micro switch, they can wear or break. Good luck figuring out which one it is as they are both as likely to be the faulty one.

If you want to chop first, add a little olive oil and salt before processing. Remember to draw out all the air in the container before freezing! You can also slice and do the same (oil and salt) Bruno

www.kitchenaid.com/customer-service

Hi Belinda, ultimately any part you get is going to have originated at Kitchen Aid so if you are in America phone them here Toll Free 877-486-2371

With the bowl off activate the safety switch and turn the machine on. If it runs you have a problem with the mechanisms in the lid or bowl that operate the safety switch.

Get in touch with Kitchen Aid, that should not be happening.