Jura Capresso Impressa - Recent Questions, Troubleshooting & Support
Jura beans won't grind
I just called Jura support and they talked me through this SIMPLE solution and it worked right away. Change the grind setting *while the grinder is a spinning*. If you don’t do it while its spinning nothing will happen.
Don’t hesitate to call Jura - their support team is very good.
800 220 5701
Jura impressa x7 has a malfuction 8 error. what is
In my case the brew group is jammed in the down position - so I could not remove the grounds bucket. I think error 8 may be when the motor is stuck (over taxed) or the brew group is out of position. I opened up the right hand side after removing the back with the jura oval key tool https://www.jura-parts.com/ then removed the metal panel with a tiny torx head screwdriver I could manipulate the cog on the screw thread with my hands - it was very tight. Lubricated this and it seems to be working now.
We get the message Unit Cal.Fied - what to do?
You need to run the Decalcyfying program. Push and hold the button with the symbol that looks like a tube with small dots inside. You will get the message empty tray and empty grounds. Do so, and put everything back. The message Solvent or Agent in tank will be displayed. Meassure up 700ml water in a container, put 3 Descaling tablets in the water and let it be completly desolved before you pour this into the empty watertank. It`s very important that you don`t use more liquid, this will make the program run forever. When the solvent is in the tank, push the buttoun again, and the program starts. After a while (20 minutes or so) you will be asked to empty tray/grounds again and to fill the watertank. At this point you can fill up the watertank, this will not affect the running of the program. In the end, you must empty tray/grounds again, and after this the machine is heating up and ready to use. Good luck!
It leaks clear water from
Hi There and Welcome to Fixya.
Usually, I too was having occasional leaks at the bottom of my coffee machine (not the same brand though) and I found out that it was caused by a clogged drain hole with coffee grounds.
Proper cleaning and maintenance can prevent this from happening so I have included the link to the very comprehensive user's manual/instructions that will help you on :
- Identifying parts and how to do a proper teardown
- Clean and maintain the machine
Here you go :
Jura Impressa ManualPlease let me know, and Thanks for using Fixya.
Tray empty message
If the machine says TRAY MISSING it's the contacts at the back so clean as other people have stated, you can also use a cardboard nail file to clean the contacts at the back if there really skanky!.
If the machine keeps saying EMPTY GROUNDS even though you have, pull out the tray, look just inside the aparture where the tray goes top right at the front there is a small slot where if you look closely you can see a small white micro switch. This will be probably gunged up with coffee and the switch will be stuck up, get a can of WD40 and squirt a small amount up into the switch then poke the switch with a small screwdriver up and down until it moves smoothly.
Then replace all the bits, sit down, look smug and have a coffee cos you've fixed it!! :0)
Error 6 for jura impressa z 5 ?
Error 6 means that the automatic ceramic valve having a problem reaching the right position. This is usually related to the main electronic board and there is a chance that this needs to be changed. There could be a possibility that the multivalve is broken, but if you can hear it turning when you start up the machine, it`s probably ok. Contact your dealer for service, or call Jura hotline for your local servicecenter; +41 062 389 82 33
EMPTY GROUNDS warning will not reset
The solution was referenced in one of the earlier postings but I wanted to clarify in case people are misunderstanding. The two metal contacts at the back of the machine insert into the wall of the machine and tell the coffee maker that the tray is inserted. Sometimes the big, flat, readily visible portion of these contacts get dirty and I think people are focusing on this portion of the contacts. However, the metal contacts also bend down into the tray where they can detect water (basically if there is enough water or material to conduct between the two contacts then the machine tells you to empty the try). This is the portion where you need to focus on cleaning, down in the tray, between the narrow plastic valley at the back of the tray. It will require Q-tips or something to really push down into the tray to clean away from the contacts. I did not have water in the tray but had enough moist old coffee grounds that it was causing the issue. I cleaned this area with water, a toothbrush and Q-tips and ensured it was very clean and dry. I have not seen the issue again in months (my coffee maker is three years old, gets used daily and we keep it relatively clean, but this is the first time we've gotten this error).
Impressa Jura J6 stays in empty tray mode
On my machine - J6 Capresso, the problem was caused by a crack on one side of the grounds scraper, a plastic paddle attached to the side of the brew group. The scraper is supposed to detect when the tray is full by not returning to the normal position and triggering a sensor that detects that the tray was emptied. When one side was cracked, the scraper was too weak to trigger the sensor. I replaced the scraper ($20 part), and that fixed the problem.
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