Hasbro Toys - Page 4 - Recent Questions, Troubleshooting & Support

You're probably going to need to remove the fur and examine the leg to see if there is a bent rod or connection joint that you can bend back out. Contact Hasbro's Customer Service for the instructions on how to remove the fur if you're not sure. They may have resources for you such as repair shops locally or in-house repair you might be able to send it for repair. if it is out of warranty, and you did not buy an extended warranty, they may charge for the service. Good luck :)

Hasbro FurReal... | Answered on Apr 23, 2017

New you tube video 2:50 min video called Kota dinosaur
broken/hanging neck repair

Hasbro Playskool... | Answered on Feb 01, 2017

Easy, Long nose pliers to the inside bottom of the cradle.
pull and hold the lock ( the little thing sticking out, looks like a notch), and pull out the cradle. easier to do if the cradle is closed up and no iphone

Hasbro Lazer Tag... | Answered on Jan 29, 2017

toy parts are from a toy shop
see toy world or toys-r-us for details on where to get the parts

Hasbro... | Answered on Jan 05, 2017

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