Kitchen Ranges - Recent Questions, Troubleshooting & Support

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Ge range display screen.

locating the trouble shooting schematic thats hidden somewhere on your range is the first step
12/18/2023 6:04:58 AM • GE JBP24... • Answered on Dec 18, 2023
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Burner flame adjustment

there are two considerations for burner height. 1) the gas adjustment screw on the knob and 2) the gas-air mixture to the burner. establish a flame and adjust the screw for a standing flame at the burner. adjust the gas-air ratio orifice so that the flame has no yellow tips.
12/7/2023 5:21:29 PM • GE Spectra... • Answered on Dec 07, 2023
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GE Profile Range Oven. The bake button isn't working but all the other keys work on the keypad. I've replaced the control panel twice an still the same issue. What else could it be?

Question edited for clarity. The bake element failed? Test for continuity. If it has a fan, test that too. If it is electronic, check the thermistor temperature sensor. For suspected control panels or mainboards, I always suggest dealer service so you get the correct diagnosis and warranty on the parts and the job. They are also expensive. ..
11/29/2023 3:22:07 AM • GE Kitchen... • Answered on Nov 29, 2023
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How do I replace touchpad on a GE profile range JGS905BEK1BB? It shows an error code F7. I don't even know how to remove the Faceplate (item 18), thanks!

Most modern appliances like cookers and washing machines have the control panels and displays are fitted from behind the front panel, inside the machine. You will be better off getting a professional repairer to do it for you. *Remember* this is a Gas appliance that you're working on so BE CAREFUL. You might have to remove several other panels to get to the touch pad so if your going to do it yourself turn OFF the main gas supply first then make notes and take photos as you go.
9/16/2023 10:34:45 AM • GE Kitchen... • Answered on Sep 16, 2023
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In my GE Profile Range model PGB911 the electric igniters for the range burners will not stop arcing.

There is a stuck micro switch somewhere. The is one behind each burner knob. https://www.geappliances.com/appliance/GE-Profile-30-Free-Standing-Gas-Convection-Range-PGB911ZEJSS Oh no, Part 12, is discontinued and all the switches come as one harness. You may be able to clean and test them if you can get to them. If not, there is a replacement. Item has been replaced by WB18X27596 https://www.geapplianceparts.com/store/parts/ModelSectionParts/PGB911SEJ1SS/1/0/0/0/GAS_&_BURNER_PARTS ..
7/16/2023 10:54:49 PM • GE Kitchen... • Answered on Jul 16, 2023
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The display doesn't work on my ge model JBP21GS1WH, however the burners work fine, is there a reset or something?

No reset found in the manual. You can try this and hope it works.. Turn off the circut Breaker to the stove for 5 minutes to see if it resets. Checking around the net I've only found "Item Discontinued"
  • The part is no longer sold by the manufacturer.
  • The manufacturer does not stock any substitute parts to replace this one and therefore, unfortunately, we cannot obtain or recommend a substitution for this part.
  • We cannot obtain the part through any other means.
Darn..
7/9/2023 8:09:15 PM • GE Kitchen... • Answered on Jul 09, 2023
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My ge stove is beeping and says bad line I unplugged and plugged it back in and still does it

If your GE stove is beeping and displaying the message "bad line," it typically indicates an issue with the electrical power supply. Here are a few troubleshooting steps you can try to resolve the problem:
  1. Check the Power Supply: Ensure that the stove is properly plugged into a functioning power outlet. Verify that there is no issue with the circuit breaker or fuse that supplies power to the stove. You may need to reset the circuit breaker or replace a blown fuse if necessary.
  2. Inspect the Power Cord: Examine the power cord for any signs of damage, such as cuts, fraying, or exposed wires. If you notice any issues, it's advisable to replace the power cord with a new one to ensure safe and reliable operation.
  3. Test the Outlet: If possible, try plugging the stove into a different power outlet to see if the "bad line" message persists. This step helps determine if the issue lies with the stove or the electrical supply in your home.
  4. Contact a Professional: If the problem persists or if you are unsure about performing further troubleshooting steps, it's recommended to contact a qualified appliance repair technician. They can diagnose the specific issue with your GE stove and provide the necessary repairs or replacements.
6/28/2023 4:41:23 AM • GE Kitchen... • Answered on Jun 28, 2023
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GE Profile Range PB915STSS - Tones beeps not working

https://www.appliancepartspros.com/control-panel-parts-for-ge-pb915st1ss.html Here's where you can get a control panel if needed. Try their 877# to talk with a tech before ordering.
3/23/2023 3:54:55 PM • GE Kitchen... • Answered on Mar 23, 2023
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My 15 year old GE Gas oven shoots flames after replacing regulator/valve.

This issue could be caused by the oven regulator valve not being set correctly for the altitude and fuel source. I'd suggest double-checking that the regulator is properly adjusted to the altitude and fuel source. Additionally, you may want to check the oven igniter and burner for proper operation and make sure the correct model and size of burner is installed. If you have any further questions or need help, please feel free to reach out.
3/22/2023 4:06:57 PM • GE Kitchen... • Answered on Mar 22, 2023
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GE oven shooting flames from bake burner

3/22/2023 3:21:57 PM • GE Kitchen... • Answered on Mar 22, 2023
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Get an error "err surface burners off" when starting self-clean mode

I have the same problem with my GE Profile gas range. Every time I try to lock the touch panel (pressing and holding RANGE LOCKOUT), this message shows up. Every time this happens, the message goes away in a few seconds, but the touch panel never really locks. I didn't realize this wasn't the proper behavior until last night. Last night, I did the same, but this time the "err turn burner off" message would not go away and there was an audible alarm beeping at once per couple seconds. I cycled the power by turning off the circuit breaker and back on, but every time the same message and alarm comes back. When the err message is on, no gas is fed to the burners -- when I turn the dials, no gas come out from any of the burners. I guess this message is to alert the user that one or more of the burner dials are still in the open position and is telling the user to turn them off to the closed position. Even though all four burner dials are in the fully off position, one of them was apparently not recognized by the sensor as being in the fully closed position. By turning this dial slightly in the clockwise direction just a little past the off position (even though it already appears to be in the fully off position) allows the sensor to recognize that it is now off. The error message and the alarm goes off and the panel then showed LOC, indicating that it has entered lockout mode. After that, I can unlock the panel by pressing the RANGE LOCKOUT button again. So for me, the problem seems to be that the sensor for one of the dials was not registering that it was closed, and turning it a slight bit past off did the trick. The other three burners have no issue.
3/13/2023 9:31:31 PM • GE Cafe CGS980S... • Answered on Mar 13, 2023
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Low flame on GE gas stove burners

It might be from the burners being dirty or from the electrode not being properly sealed.Or the burner head and the caps are not correctly have been matched up.
3/12/2023 2:23:13 PM • GE Kitchen... • Answered on Mar 12, 2023
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Where is the thermal fuse on oven

There isn't one. Ovens are supposed to get hot. Dryers aren't! https://www.google.com/search?q=ge+jbp78+thermal+fuse ..
3/5/2023 6:04:23 AM • GE Kitchen... • Answered on Mar 05, 2023
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Why is my 15 year old GE gas stove shooting flames in the oven?

Jody, Please advise us of the Model Number. Without that it's really hard if not impossible to assist. We're good but not THAT good.:)
2/27/2023 4:27:29 PM • GE Kitchen... • Answered on Feb 27, 2023
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How to change the timer sound volume on a GE range Model JB645RK1SS

It is not adjustable.
2/24/2023 11:16:42 PM • GE Kitchen... • Answered on Feb 24, 2023
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