Gateway Tablets & eReaders - Recent Questions, Troubleshooting & Support
Gateway tablet screen does not respond to pen.
I have a Gateway CX2724 and previously had another Gateway tablet (model I don't remember) but they both look alike and use the same pens. I've had 3 pens and they all periodically stop working. When one stops, I pick up another pen and work with it so that makes me think the problem has more to do with the pen. (They have all died and later come alive.) Sometimes though I can't find the extra pen and have resorted to removing the working pen tip / nib and reinserting it very snugly after wiping off the shaft. The nib is held in merely by friction. You can remove it by pinching its little tip between your fingernails and pulling it straight out. I wipe off the shaft and put it snugly back in. Sometimes I don't take it out, but just press it harder into the pen by pushing it firmly onto a padded surface (so that the tip doesn't deform.) Usually one of these "treatments" works. I know that extra nibs are available with the pen. There must be some reason that the manufacturer thinks they may need to be replaced periodically. But I've never seen any documentation on this.
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