Candy Kitchen Appliances - Others - Recent Questions, Troubleshooting & Support


The temperature is critical to liquify the sugar without burning. If the temperature gets too high, the sugar burns. If it doesn't get hot enough the sugar remains in crystal form and doesn't leave the spin head.

This model uses a basic limit switch to set the temperature. Likely yours has shorted, therefore the temperature gets to high and the sugar burns.

https://www.carnivalkingsupplies.com/product/?id=1095

See above link for an idea of what the component looks like. It would be about 1/2" in diameter.

If you know a furnace, clothes dryer, or oven repair tech they could verify defective limit switch and replace without consulting a diagram. A handyman with electrical experience may be capable of repairing as well.

To get rid of the burnt taste you'll need to remove and clean both the bowl and head with dish detergent. See cleaning instructions in user manual.

Candy Kitchen... | Answered on Jan 05, 2020


Its much like when you open a door, after which it gets closed. You see you opened the spinner head, now you need to close the spinner head. Just remember how a door works, (you can even make it less to remember by
not worrying about the doir handle part cause you dont need that for this) a door works by 1. Open the door, 2. Close the door. Thats what you need to do, glad I could help.

Candy Kitchen... | Answered on Oct 21, 2019


Gear Smith would be a possible source.

Candy Kitchen... | Answered on Mar 15, 2019


Possibly, but fixya does not sell pulleys.

Candy Kitchen... | Answered on Dec 29, 2018


It sounds like the sugar is either hitting the elements or the temperature sensor is not regulating the temperature properly

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Candy Kitchen... | Answered on Nov 09, 2018


check and test =switch = element = power supply

Candy Kitchen... | Answered on Jul 27, 2018


If you mean human hair? Then try a sulfate free shampoo and conditioner. :)

Candy Kitchen... | Answered on Nov 02, 2017


If the lights don't come on then its a power issue, like switch or power supply. If they do then it probably is stuck from the old sugar maybe?

Candy Kitchen... | Answered on Oct 25, 2017


With any device, it is helpful to know the brand and model number. I will provide a few links to some cotton candy maker's repairs but you have left out the crucial information. Not to worry. You can google "cotton candy maker" the brand and repair and possibly find some information. Even better, you don't have to have the machine to make cotton candy. I will provide links to that as well.

Make homemade cotton candy without machine

http://www.sheknows.com/parenting/articles/992989/make-homemade-cotton-candy

How to Repair My Tornado Cotton Candy Machine

Cotton Candy Machine Out Of Balance Ideas

Repair your Popcorn Machine Cotton Candy Machine Nacho Machine...

Candy Kitchen... | Answered on Oct 22, 2017

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