Candy Kitchen Appliances - Others - Recent Questions, Troubleshooting & Support
Cotton candy machine is overheating and producing cotton candy at a rate 4x slower than advertised. What little is produced tastes burnt.
The temperature is critical to liquify the sugar without burning. If the temperature gets too high, the sugar burns. If it doesn't get hot enough the sugar remains in crystal form and doesn't leave the spin head.
This model uses a basic limit switch to set the temperature. Likely yours has shorted, therefore the temperature gets to high and the sugar burns.
See above link for an idea of what the component looks like. It would be about 1/2" in diameter.
If you know a furnace, clothes dryer, or oven repair tech they could verify defective limit switch and replace without consulting a diagram. A handyman with electrical experience may be capable of repairing as well.
To get rid of the burnt taste you'll need to remove and clean both the bowl and head with dish detergent. See cleaning instructions in user manual.
on Jan 05, 2020
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