Cell Phones - Recent Questions, Troubleshooting & Support

First you need to authorize your PC with your iTunes account with iTunes if you haven't already done so. With your iPhone connected to iTunes and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone.<br>

Besides what mentioned above, I like to share you a article about transferring files from iPhone to computer, which included transferring iPhone photos and videos to computer/iTunes.<br>

Hopefully this works for all of you like it just worked for me!

1. Unlock your Android device.
2. With a USB cable, connect your device to your computer.
3. On your device, tap the "USB for..." notification.
4. Select Transfer files.
5. A file transfer window will open on your computer. Use it to drag files.
6. When you're done, eject your device from Windows.
7. Unplug the USB cable.

1
Using Google Photos

1. 1 . If it isn't, tap the switch to turn on backup for your photos. This will ensure that your Android's photos are uploaded to Google Photos.
2. 6https://photos.google.com/. This will open a page with your Android's photos if they are backed up.
   • As with your Android, you may have to sign into your Google account with your email address and password if this is your first time opening Google Photos.
3. 7[1]
4. 2 . Click the Windows logo in the bottom-left corner of the screen.
5. 3 . Click the folder-shaped icon in the lower-left side of the Start window. This will open the File Explorer program.
6. 4http://www.android.com/filetransfer/. This will open the download page.
7. 4 in the top-right corner of the screen, type in android file transfer, and then click the Android File Transfer icon.
8. 7Double-click the "Internal storage" or "SD card" folder. Depending on where the photos you want to transfer are stored and what kind of storage is available on your Android, the folder you open may vary.
9. 8
   Double-click the "DCIM" folder. This will open to another folder.
10. 9
    Double-click the "Camera" folder. It's where your Android's photos are stored. Doing so will bring up a list of your Android's photos.
    • Depending on whether or not your photos are in an album, you may have to open another folder before continuing.
11. 10
    Select your Android's photos. Click and drag your mouse across the photos you want to move onto your computer to select them. You can also hold down the ? Command key while clicking individual photos to select them independently.
12. 11
    Click Edit. This menu item is in the upper-left side of your Mac's screen. A drop-down menu will appear.
13. 12
    Click Copy. It's near the top of the Edit menu. This will copy your selected photos.
    • If you want to remove the files from your Android while transferring them to your Mac, click Cut here instead.
14. 13
    Open Finder. Click the blue, face-like app in your Mac's Dock. A new window will open.
15. 14
    Select a save location. Click a folder (e.g., All My Files) on the left side of the Finder window to select it as your photos' destination.
16. 15
    Click Edit, then click Paste Items. This will copy the photos from your Android onto your Mac.
    
    • If you selected the Cut option instead of Copy, this will also remove the photos from your Android.