Acer Computers & Internet - Page 5 - Recent Questions, Troubleshooting & Support

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Acer travelMate 4502lmi BOOTMGR is missing

Go to the BIOS settings, ensure the first boot drive is your bootable drive, usually drive C. If it isn't, that is why it won't boot. If it is, insert your Windows disc and perform a repair.
7/17/2022 9:11:15 PM • Acer Computers &... • Answered on Jul 17, 2022
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My Sound-card sound like

check device manager for your sound card, and tell me what it is. also, your software your sound card uses.

most sound changes comes from the software.
7/14/2022 8:44:50 AM • Acer... • Answered on Jul 14, 2022
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How do I reset password for Acer Extensa 5230 please.

in the link. Change the CMOS Battery at the same time.https://www.google.com/search?q=reset+password+for+Acer+Extensa+5230..
7/4/2022 9:51:07 PM • Acer Computers &... • Answered on Jul 04, 2022
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Prendo la pc acer y se apaga vuelve a prender y se apaga y asi sigue

Estimado Carlos, Cuando la PC se apaga poco tiempo despues de terla prendido puede ser una senal de sobrecalentamiento del procesador. Si es una PC desktop, puedes verificar si el disipador de calor de aluminio y su ventilador estan colocados correctamente sobre el procesador y si el ventilador esta' funcionando. Si es una laptop, debes verificar si cuando la prendes el ventilador de las rejitas de ventilacion esta' suenando. Un ventilador que este' parado o con baja rotacion puede ser una de las causas del sobrecalentamiento. Pero, en los dos casos, si no es problema del ventilador del procesador, lo que hay que hacer es lo siguiente: 1 - Desarmar la computadora, y sacar el disipador de calor com mucho cuidado de sobre el procesador; 2 - Limpiar bien entre las ranuras del disipador de calor, sacandose todo el polvo y suciedad del mismo ya que el polvo ayuda a mantener el calor y sobrecalentar el procesador; 3 - Limpiar muy bien las rejillas de entrada/salida de aire, sacandose todo el polvo y suciedad, 4 - Rearmar el disipador sobre el procesador, pasando entre ellos una delgada camada de pasta termica plateada, que se puede comprar en tiendas de suminsitros y partes de computadoras (NOTA: no instale el disipador sobre el procesador sin pasar la pasta termica, porque podra' seguir sobrecalentandose); 5 - Rearmar la computadora. Caso usted no tenga facilidad en armar y desarmar la computadora, seria bueno contactarse con un tecnico de su confianza para hacer ese trabajo para usted. !Espero que esa respuesta pueda haberle sido util! PD.: Como ese sitio web solamente accepta caracteres en Ingles, la acentuacion no puede ser utilizada normalmente... Saludos, Miguel Luiz Martins
6/30/2022 3:55:50 PM • Acer Aspire... • Answered on Jun 30, 2022
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How do i run a file on my Acer chromebook 315

No file told,no "downloader updater", app name or version toldlet me guess you found and APP (run exe) on the web (www)and want to load it on to Chrome OS?what are you trying to do?you said DVD there is no DVD drive on this thin PC. zeroso to read a DVD you must buy and externa USB l DVD reader.the Chromebook runs Chrome OS, not windows !so you run non windows apps."Chrome OS cannot natively run Windows executable's, as it is a Linux based system, and is pretty well locked down."with some limited exceptions. (wine /crossover)tell what end goal is, my wild wild guess is you bought a new external USB connected DVD drive and it does not work and forgot to ask seller if it runs on Chrome OS? oops. oops I bet it does not run on Chrome, as most do notbut non driver maker or model told, so ask them firstyour PC has no DVD drive ! so what do you have,cheers and good luck.
6/26/2022 3:00:58 PM • Acer Computers &... • Answered on Jun 26, 2022
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How do I run my LG slim portable DVD writer on my Acer Chromebook, Gemini

Use a USB cable to connect it. You may need to download LG software to use any special features.
6/26/2022 2:13:59 PM • Acer Computers &... • Answered on Jun 26, 2022
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Acer X193w screen turns on

Its your computer/cable. Either the cable is damaged or the the display chip of your motherboard is defective.
6/26/2022 1:33:20 PM • Acer X193W LCD... • Answered on Jun 26, 2022
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The hard drive crashed so I bought another

If the issue here is the hard drive is not visible, then there is a solution to fix that issue. Want to know? Try to read this one; What to Do if Your Hard Drive Is not Showing up on Windows 11/10/8/7. recover-data-from-hard-drive-wk4es2pqyb0hmoss3fkcatx2-d-0.jpg
6/7/2022 2:34:47 AM • Acer Aspire 3680... • Answered on Jun 07, 2022
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How can I get a LG rewritable disk hooked to my computer

we can not guess disks NOR DRIVES, not told DVD_RW disks? or CD-RW diskS learn that there are lots of ways to fail on any ODD ,optical disk drive or disks. let me guess , you burned RW disks on a ODD that does that, (vast MODELS) and the disk works here, reads OK fully. then then pulled the disk out and went to a 2nd PC, ODD. and found out it fails due to:
  1. PC is CD only,
  2. PC has dvd rom only feature and dvd rw fails sure it will.
  3. PC drive is not rated for DVD-RW at all. or any RW of any kind.
  4. no PC told, no PC ODD model told..so... impossible to help much.
now how to cheat told next , how to see what the drive can do with out removing the ODD drive fully and reading the top label. some desktops , not all, the ODD tray front tells what it can do. but most OEM makers do not do that.(pc brands) the maGIC APP CALLED HWINFO32 (FREE) RUN IT AND SEE THE DRIVE AND IT TELLS YOU ALL MEDIA IT SUPPORTS. now you know. PORTABLE IS BEST https://www.hwinfo.com/download/
6/5/2022 1:59:54 PM • Acer Computers &... • Answered on Jun 05, 2022
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USB and Lego Mindstorms

NO OS told aT ALL , A RELIC 2007 DESKTOP RUNS XP ? OR VISTA. Does the maker of this game say it runs on XP or Vista. well most do not. all that ended 2014. or turn off sleep mode ,run pC POWER SETTINGS IN CP AS PERFORMANCE MODE AND NO USB SLEEP EITHER. V2 IS FOR 1998 PC ONLY SAID THE BOX NEW NXT V2, THAT? This toy goes back to 1985 NO exact model told but RCX is 1996 so says the wiki. (RCX is IR comm interface USB) 1998 is yours I think. https://en.wikipedia.org/wiki/Lego_Mindstorms#LEGO_Mindstorms_and_RCX_(1996) quote there about XP OS The IR interface on the RCX is able to communicate with Spybots, Scout Bricks, Lego Trains, and the NXT (using a third-party infrared link sensor). The RCX 1.0 IR receiver carrier frequency is 38.5 kHz, while the RCX 2.0 IR carrier frequency is 76 kHz. Both versions can transmit on either frequency. The RCX communicates with a computer using a Serial or USB IR tower. As the RCX is discontinued, support for the interface is limited on more recent operating systems than Windows XP there is no support, at all now. for sure newer OS no OS told by you at all. and makes answers impossible. (accurate)
6/5/2022 1:49:42 PM • Acer-Veriton-M41... • Answered on Jun 05, 2022
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My Acer Aspire 4730z Wireless card does not connect. Windows says wireless networks detected, but when I click to see available connections nothing is listed. Refreshing the list does not result in an

2008 OLD OLD PC, most then had no wifi card, so was added and vast cards made , maker and model not told. at all. and never worked before right, you added the wifi card did you.? I can only beg for facts, not told.. history not told at all, just that it is dead, only. at home are you? if yes, all other PCs and TV work in wifi or not? this is step #1 lets say line above is YES ! and you know your wifi credentials SSID, wpa1/2? and passphrase. NO OS told vast PCs fails upgraded to w10 due to no drives exist fo this PC wifi, The OS 2008 is XP and VISTa are you the last person on earth running that,? first connect the PC to your working router, Ethernet jack./ see PC now works on the internet, no wifi needed but must be done to fetch the wifi drivers (easy) in device manager, we click on the wifi card and it pick update driver. for this (secret) card. The card will never work lacking the right driver there. if works or fails. if FAILS i bet the card you put there does not run on you unstated OS. so you waited 14 years to buy and use a wifi card? lots of pitfalls here even using cards that can never work here. many PCs have wifi card black lists and old cards do not run w10 and new cards will not run on XP or vista ever and more but no card told so can not be specific ever.
6/5/2022 1:35:00 PM • Acer Aspire 4730... • Answered on Jun 05, 2022
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Have a aspire one netbook, went to recovery

Acer Computer AOA150 recover fails if the hdd is bad, we test the hdd first, for free. if the source fails for recovery are bad that too fails. either end bad if fails source to target HDD. bad dvd drive media bad HDD image fails due to bad hdd. THE BOOK ON THIS PC SHOWS CHAPTER TITLE RECOERY IT HAS AND SHOWS 3 WAYS TO RECOVER WHICH ONE FAILS. NOT TOLD. MY GUESS IS THE MAGIC IMAGE WAY IF THE OS WAS UPGRADED IT FAILS NOW. (Image does not match actual OS reasons) the hdd replaces or upgraded to SSD ,this fails sure it does. the hdd is called Smart sata drive and we ruin the 10 second test on it to see if it is a good HDD, run this first, and win. free and safe. https://www.passmark.com/products/diskcheckup/ or ask on acer.com real forum there?
6/5/2022 1:20:27 PM • Acer Computer... • Answered on Jun 05, 2022
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Acer E1-571 battery not charge

the battery is no good
6/5/2022 1:02:50 PM • Acer Computers &... • Answered on Jun 05, 2022
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My Acer Chromebook is great,but it will only show 25 of my emails at a time .How do I scroll back to see all my emails?

emails no email providers name told (gmail or what? of 1000s) not told if web mail or email client,? if web mail browser used is , chrome sure. I use thunderbird and all you can see is what is on your screen 1 page at a time or scrolled. show 25 email contents all the same time or just all email titles.. use the scroll bar is he answer. (or ask mom how)?
6/5/2022 1:02:23 PM • Acer Computers &... • Answered on Jun 05, 2022
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Winlocker/Yosafe - Hard drive from old Acer now in external case.

if you had , HDD encryption enabled and old PC is dead there is no access, now. that is the #1 goal of using encryption so others can not steal your data, A#1 GOAL if drive is good it can be erased, but no hdd label presented so I can look at makers site for the methods winlocker is and app on ACER PC, and is now gone. so there is no fix to get data. why not ask winlocker , for help, they may have fix if you know the Password but that is only 1/2 the cure, the key is lost. (in ACER) or ask here https://community.acer.com/en/discussion/564157/winlocker OMG that is you there asking the same thing, so..... (GRIN) that is right it is Illegalll to ask for PW hacks at most OEM sites. even laws to not allow that. ask at winlocker. (i guess is Acer owned) encryption tools are a double edged sword one edge stops the thief. the other stops you. see? that means stay backed up or not use winlocker. or fix the bad dead ACER first. then turn off winlocker there is your best answer fix the Acer.
6/5/2022 12:57:35 PM • Acer Computers &... • Answered on Jun 05, 2022
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Black screen acer aspire Z5771

i fixed my Z3771 by shorting the CMOS/BIOS jumper/s. and it worked. Original Problem: Power supply was ok. But the screen was blank, it wont switch on as well. When a lan cable is inserted into the lan port, the lan port would light and flicker. So the motherboard was getting the power supply. but it wouldnt switch on. So opened the back covers, then the metal plate on the right that covers the RAM, etc. And on the motherboard was the two CMOS/BIOS jumpers. its located on the upper right of the CMOS battery in the image. The power supply was supplying the power to motherboard. i only shorted the one marked with red arrow and the pc beeped. So you just take the jumper out and move it back and place it. then take it out and put it back in the original position, U can leave it for a few seconds before returning to original position. then i pressed the power switch and it beeped and turned on, BIOS was reset. I loaded default BIOS to start the PC. Played up twice during OS loading, but eventually windows came up.1fcb0d6e-280d-4a14-a1f4-ab920d552e36.jpg
6/5/2022 11:48:22 AM • Acer Aspire... • Answered on Jun 05, 2022
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Not receiving a video signal (VGA or HDMI) from an Acer i5 Intel H57 Motherboard H57D02G1 1.0-6KSMHS1

OucH no acer real model PC told at all wow hard nut to crack that, I sure can not guess that ...The case told only helps if power on button is wrongor the PSU is wrong. I moved this to acer forum. as the mobo matters.Q1;never worked before by you,? this acer mobo by you?or found it used and dead.? used mobo come good bad or a wreck. (history not told , as in when did fail)the acer.com is the place to look first. for manuals. not told what GPU are you using onboard vga or GPU card or what?All fans spin ? CPU and PSU????if using GPU card that has fan, does it spin too??if case fans do they spin?DoeS DVD tray eject (button hit)?DOES PC beep or flash LED codes?Q2;What VIDEO port class is this "connection"is it:vga, hdmi, dvi or DP ports which one, and where is it? For now only use (if has one) use the VGA port on the mobo , no PCI cards in slots., NO HDD, AND NO DVD DRIVE (JUST UNPLUG THEM FOR NOW) ALL USB THINGS UNPLUG, KEYBOARD LEAVE THERE.MEMORY :pUT 1 stick of ddr RAM only in bank0 channel "A"CPU socket pins bent as seen on ebay endless and sad. below is me guessing what Acer you have.and find this, Acer/GATEWAY ZX4951 or ASPIRE Z3100I read the GW manual check jumpers.the PSU needs 2 power cables to the mobo.4pin power and 24pin (or 20 on legacy)or mobo will be dead. why mess with ACER. (they have no service manuals)put an Asus or Gigabyte mobo there and end this ACER pain,post a photo of the mobo and we can guess what PC it came out of, .......
6/4/2022 5:10:37 PM • Acer Aspire... • Answered on Jun 04, 2022
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I have an Acer v5-471 and I set HDD password via bios, when I enter it trying to boot, I get an error. How can I fix that?

Hi, It sounds like you would need to enter into safe mode and do a system recovery in order to get past this issue. You would need to restart your computer and press the F8 key before the windows logo comes up on the screen. Then, you would need to navigate through advanced options in order to get to the safe mode options. Thank you.
5/30/2022 7:43:59 PM • Acer Computers &... • Answered on May 30, 2022
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