GE GSS25JFM Side by Side Refrigerator Logo

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reliableservice Posted on Jul 26, 2011
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GE GSS25JFMCWW the ice dispenser flapper will stay in the half way open position causing the freezer to get full of ice the air is comming in, please advice on how to correct the problem, i was trying to clost it but it will always stay open

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Richard Roth

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  • GE Master 9,472 Answers
  • Posted on Jul 26, 2011
Richard Roth
GE Master
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  • Richard Roth
    Richard Roth Jul 27, 2011

    You are quite welcome!

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Ice Dispenser keeps getting frosted over and not dispensing ice

The problem your having is that the door in the dispenser chute isn't closing completly and warm air is coming in, clashing with the freezer and the moisture in the warm air freezes and collects right there in the chute causing the ice build up. The more common parts that may cause this is the door flapper being bad or damaged, flapper soleniod, which helps the flapper doofr get a good seal, and electronic board on the dispenser itself.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

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Freezer thaws and then Refreezes

Theory of operation: Cold air is produced in the freezer section and is then circulated via a fan located in the freezer section. It sounds like you may have either an air leak from faulty door seals, ice dispenser door flap stuck in the open position, or the light staying on the door is closed.
A faulty compressor fan may also cause symptoms like that but you should hear the thermal cut out clicking off and on due overheating of the compressor.

I’m happy to assist further over the phone at https://www.6ya.com/expert/david_dc2f9e0a44104720

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clean with white vinegar to remove lime deposit.
flapper may have got bent, bend back or replace flapper.
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GE mod #gsh22kgmb ww. port thru which ice exits

Try cleaning the edges of the flap and the ice chute as well. Once you've done that, check to see if the pivot rod is fully engaged at end side, as having it out of position could be causing it to "hang up" and not fully close.

If the rod has been knocked out of position, reposition it with your hands then you can lightly lube each end at the pivot points, with a food grade silicon lubricating spray. Use ONLY a food grade lubricant so you don't end up getting nasty tasting ice cubes or contaminating the cubes as they pass thru the chute and flap.

If that doesn't resolve the problem, you'll need to remove the chute & flap assembly from the dispenser section of the door and check for the return spring engagement, as it may have become disconnected and as a result, isn't closing the flap fully, as it should.

To do this, you'll need to remove the trim bezel around the dispenser section with a plastic putty knive (to avoid scratching the trim). be very careful when prying the bezel, do it VERY carefully so as not to snap/break the trim piece. Once you have that removed, you can see and get at the retaining screw(s) that hold the chute & flap assembly on the door panel.

Check the line drawing attached for proper part placement of the spring (part #63) and for seeing how your particular dispenser is attached to the freezer door.

http://www.searspartsdirect.com/partsdirect/getSubComp.pd?modelNumber=GSH22KGMBWW&productCategoryId=0165000&brandId=0432&modelName=REFRIGERATOR-M-SERIES&diagramPageId=00004&componentDescription=FREEZER%20DOOR&documentId=G0311032&backToLink=Return%20to%20Sub%20Components%20list#partLst

Hope you find this Very Helpful and best regards!
1helpful
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Ice dispensor

Make sure that the "flapper-door" closes about 3 seconds after the ice dispenser button is released. Mine had a habit of catching and staying OPEN. This allows warm air to enter the dispenser / freezer compartment causing your problem.

If it is stuck you have to take the dispenser apart to loosen / lubricate the flapper door cam to allow for free movement.

This is the worst ICE system I've ever seen for a variety of reasons.
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GE refrigerator GSS25JFMCWW not dispensing ice but dispense water

I have the same problem with the same unit. I removed the ice tray and held the open door cut-off switch closed. I then pressed the lever to dispense ice. I hear a humm like power is getting to the motor but the motor is not turning. I hear a click like the selonid is engaging. I'm having to assume at this point it's the motor and I am going to go ahead and order a motor. I've found a motor for the unit at partselect.com for $65.54. Hope this helps you.
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Freezer side has icing problem

check to see if the flap for the ice maker is open and or in need of cleaning, also look at the gaskets on the unit. Put vaseline on them if they feel brittle and it wilkl rejuvinate them.
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the solenoid is bad,next time send the full model number it says it's a ge so this should help you out,for now you can get a ball of paper towels and stick it into the shout where the ice comes out to stop the warm air from getting into your freezer
https://www.youtube.com/watch?v=jpXo0svta9s
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