I have a MHWE500VW11 and I hate it! It doesn't get the clothes clean. Give me my old top loader any day. I have to over wash everything on steam clean and it's killing my clothes. I do more dry cleaning and hand washing now than ever before and HE is a joke 'cause everything has to get washed twice and twice as long! What am I missing? Are they continuing to make these dreadful machines or has everyone finally caught on? Why isn't there a service call to show you how to get your clothes clean?

Disconnect first the mains, power plug off the wall. You could have a clog in your soap drawer; pull the dispenser drawer completely out. There is a tab that needs to be depressed to release the drawer to remove. Clean the soap drawer with an old tooth brush. The usual block could be old soap, softener, etc. (you could also be using too much soap powder). I usually use just above 125ml (my measure cup says ml, I use front loader powder for the 5.5kg load) The wash is very gud. This is the normal issue that will cause water to leak out of the dispenser housing.
Wash the dispenser drawer thoroughly with warm water. Make sure that you pull off the siphon covers and wash all siphon holes. This process is described in your owner's manual. Next could be one of hoses has become loose, should be re-fixed. Examine by removing top of the front loader; this will give you a gud view of the pipes.If helped, click.

All front loaders use very little water as a opposed to a top loader that uses up to 45 gallons per load a front loader uses about 10,plus a front loader cleans clothes very well with that minimal water usage.
The major question is do the clothes seem to come out clean when you have used that washer?

I have a front loader and hated the machine for the very same reasons. A one shot fix does not exist but rather requires ongoing treatment (they don't tell you that when you buy the washer though).

Start by getting rid of the existing smell. There are products designed specifically for this problem. One such is "Affresh" but there are others. Most are available at stores that sell the machines and like everything else, on the internet too. Use as directed and once the smell is gone, maintain by using the steps below.

Firstly - discard all non-HE detergents. I know the "regular" detergents are cheaper than the HE counterparts, but these machines are designed for the low-suds type detergents. The "regular" detergents leave a soapy residue because the machine doesn't use nearly as much water as your old top loader and fails to completely rinse out all the soap from the machine (and your clothes, too). So give them to your friends with top loaders instead of using them in your front loader.

Next, run a small load, with bleach and hot water only - no clothes as the last load for the day.

Thirdly, leave the door(s) open on the days not used. This includes any top door for detergents / softeners along with the main front door of the machine between washes. It need not be left w-i-d-e open - but open enough to allow air to circulate and help dry the interior.

Fourth, wipe down the interior after the last load of the day. Pay particular attention to the rubber seal between the drum and the door jamb of the machine - at the bottom where water would collect.

Fifth, stop using fabric softener in the washer. Use a fabric softener dryer sheet instead. Limiting the products added to the washer to just bleach & HE detergents is best.

Sixth, use the washer cleaning product (Affresh etc.) as needed as a preventative step or to head off problems if / when they just begin to become noticeable.

If you follow all of these steps - the offending odors can be eliminated and prevented.

I hope this was very helpful and good luck!

I assume from your comment that your old washer was a top loader. Yes, front loading machines typically have longer cycle times than top loaders. There are several contibuting factors... first of all, the wash action of a front load is to oscillate the drum back and forth as well as provide a slow tumbling motion whereas a top loader w/ agitator or impeller has a more aggressive action. The more aggressive action rolls and tumbles your clothes more often and therefore cleans faster. Also, because front loaders spin very fast (up to twice as fast as top loaders) to reduce the amount of moisture left in the clothes, they need to have balanced loads. They accomplish this by testing and rebalancing your load several times during each cycle before beginning to spin.

That was a long answer to your question- no, you are not doing anything wrong.

Good luck.

I have the exact same problem with my Kenmore 800 top loader, Model # 110.29822800. It is only 1.5 years old. Any suggestions?

Pressure switch / pressure hose issue > By, Tech : Archie Ferrarini

I have a front loader and hated the machine for the very same reasons. A one shot fix does not exist but rather requires ongoing treatment (they don't tell you that when you buy the washer though).

Star by getting rid of the existing smell. There are products designed specifically for this problem. One such is "Affresh" but there are others. Most are available at stores that sell the machines and like everything else, on the internet too. Use as directed and once the smell is gone, maintain by using the steps below.

Firstly - discard all non-HE detergents. I know the "regular" detergents are cheaper than the HE counterparts, but these machines are designed for the low-suds types; the regular types leave a soapy residue because the machine doesn't use nearly as much water as your old top loader. So give them to your friends with top loaders instead of using them in your front loader.

Next, run a small load, with bleach and hot water only - no clothes as the last load for the day.

Thirdly, leave the door(s) open on the days not used. This includes any top door for detergents / softeners along with the main front door of the machine between washes. It need not be left wide open - but open enough to allow air in to help dry the interior.

Fourth, wipe down the interior after the last load of the day. Pay particular attention to the rubber seal between the drum and the door jamb of the machine.

Fifth, stop using fabric softener in the washer. Use a fabric softener dryer sheet instead. Limiting the products added to the washer to just bleach & HE detergents is best.

Sixth, use the washer cleaning product (Affresh etc.) as needed as a preventative step or to head off problems if / when they just begin to become noticeable.

If you follow all of these steps - the offending odors can be eliminated and prevented.

I hope this was very helpful and good luck!

there are tablets you can buy to remove the smell,call your appliance store and they'll help you

I don't know anyone who thinks the front loader is better except for stacking things on top of...

Certainly the performance of the modern water-saving front-loader is questionable when compared to earlier models - which is why I think a wash takes much longer these days with a modern machine, I think it has to in order to be effective. My friend's new front loader can take a couple of hours to complete a programme and it is only a washer and not a waser/drier.

The older washers used to take everything that could be pushed inside and the laundry would emerge smiling. These days overloading is a complete taboo and should be weighed to ensure nothing is strained.

Your washer might have a fault but in the final analysis you made a contract with a retailer to, in return for a consideration, supply you with a washer to clean your laundry. The supplied washer doesn't clean the laundry in spite of your best efforts and that means the retailer has broken the contract. It is up to him to sort matters out to your satisfaction.

The brand of your front loader is not that material on this issue. What is happening is that your old top load washer may have used as much as 45 gallons of water per cycle, while some front loaders use as little as 12. Because of the low water use, you must cut back on the additives you are using. Use only 1 tablespoon of HE detergent (even less if 2x or 3x detergent) per load. If you use fabric softener, use only 1 teaspoon per load. Odor on clothes after wash is indicating that the detergent and or softener has not been fully rinsed out. If you throw a load of washed towels into your machine and start a cycle without any soap, then stop the cycle, you should not see any suds. If you do, there is obviously soap left in the clothes. With bath towels, the towels are used to absorb clean water off a clean body. They do not need soap when you wash them, and never use fabric softener on towels.