SOURCE: sears refrigerator
stopped up drain in the freezer remove back freezer panel and
unthaw the drain pan and the tube, the tube connects to the bottom of the metal pan, you will see a hole about the size of a dime direct the heat from the hair dryer at this hole it may take 20 min, to thaw
pour some water down the hole if it is clear of the ice the water will run to the drain pan at the bottom of the ref
if it does not keep thawing until it does
SOURCE: I have a GE Refrigerator 25 CUFT SS Side/Side
you need to remove the rear access panel inside the freezer and find the defrost heater and check this and see if the element is open,it is under and the side s of the evaporator,and if this is good you need to see if the defrost timer or adaptive defrost board is bad
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