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This is a common issue with Kenmore washer however;
your washer needs a reset to resolve the control lock problem.
Press and hold the END OF CYCLE /CYCLE SIGNAL button for 15 seconds to reset
the control. Please get back to me if you have any other questions.
Kevin
Thanks...I got that to work, now it will not drain. Is the pump or motor bad? (Or both)
If you have taken out the bottom front panel and cleaned the drain filter pump assembly then it means that the pump is bad and needs replacement.
Yes, I cleaned the filter. So it sounds like it is the pump. Thanks
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