Ricoh CL4000DN Laser Printer Logo
Posted on Aug 26, 2008
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Black mark on printed copies

I have just replaced my maintence kit and replaced the transfer unit. I am still getting a black smudge (stripe) down the left side of my documents. I cleaned the registration roller as well and nothing has helped. Any suggestions?

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  • Expert 63 Answers
  • Posted on May 04, 2009
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Remove the black drum and see if see the line on the drum that you see on the paper---if it is replace the drum unit.. Good Luck

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Ramana is the black stripe just showing up on copies or faxes or does the stripe occur when you are printing from your computer. If the stripe only occurs when copying or faxing then more than likely the scanner glass is dirty. White out liquid on the scanner glass is a common.If it happens when printing fromyour pc, the problem will be in the toner cartridge or the fusing assembly.
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