Hi,
If you are sure to have installed the right drivers coming from your motherboard manufacturer, then the problem is not the drivers but the registry permission of your Operating System.
Download this file and save it to your C:\
Run it and wait for it to complete, it should fix the registry permission of your OS then test your sound again. Or if the sound is still flagged as not installed, install the updated drivers.
You can find the drivers here: driver link
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try to uninstall 1st the device then determine the actual sound card installed. which is on board. then download the driver. what type of operating system are you using?
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