Drum does not spin or operate with wash cycle. drum turns manually and the belt is intact. How do I tell if the main motor OR the motor control panel needs replaced? These are both pricey, so if I only need one, it would be much preferred.

offer the belt around the motor pulley first , feed one side of the belt to drum pulley , whilst holding this side to drum pulley turn pulley using other hand , belt should follow natural path onto pulley .

Hello Deanna - This particular issue could be caused by a variety of reasons. I would suggest trying the following steps:

1) Verify a circuit breaker isn't tripped

2) Advance the timer control dial slowly 360 degrees-

If the washer starts spinning, then that means the motor and drive belt are fine but that there is something wrong with either the timer control dial or the agitator solenoid. Call in a professional for this.

If the washer doesn't budge, then verify that the drive belt(s) is attached and not broken by removing the back panel. If the belt is broken, replace it. If it is loose, then tighten it by loosening up the bolt holding the motor and moving it on its swingarm (much like a car alternator) until there is a 1/2 to 3/4 inch deflection in the belt.
Some washers use reversing motors. It's possible the motor works on the spin cycle but not on the wash cycle. If so, call a pro.

3) Visually inspect the lid safety switch- Is it loose or cracked? If so, the washer might work intermittently, stopping at different cycles.

4) Check motor and drive belt- Remove the main access panel (usually in the back). Is the motor spinning, but the drive belt isn't? If so, then you have a drive belt problem.

see this causes and fix it. God bless you
Belt
The belt may have come off or broke. If you hear the motor running but nothings moving the problem is likely the belt. This is easy to check and replace.

Door Switch
This can cause the washer to not agitate or go into the spin cycle. You will need to remove the door switch to check it. You will perform an ohm reading on the bottom terminals. The reading varies from manufacturers most Frigidaires is around 1500 ohms others like the whirlpool duet is checked at the main control board with the door closed should be around zero ohms. You will need to refer to the tech sheet or service manual for the proper reading.

Main Control Module / CCU
The main control unit is the circuit board located behind the console. If the door switch tests good the main control is usually the problem. Check all connections for a goood tight fit. You will need to refer to the tech sheet or service manual to check this further. The main control is easy to replace.

Motor Control Module

The motor Control Module is located inside the cabinet down near the motor. This recieves the signals from the main control module then relays this information to the motor. Check all connections sometimes a communcation problem is just a loose connection. The Motor Control Module is easy to replace. To check this further you will need to refer to your tech sheet or service manual.

Taking a guess is all that is possible...

The drum bearings have seized.
Something has broken and jammed the drum drive pulley.
Something has become jammed between the washtub and drum.

Your next step is to remove the top of the cabinet and examine the drive, ensure the motor still spins ok and the belt is intact, pulley not broken, etc.

If you find nothing wrong the task becomes fairly major as the cabinet will probably need dismantling in order to remove the front of the washtub for a closer inspection.

there are two potential problems. firstis te belt to the drum drive pully from th moter. this is the easiest. take off the back panel an seeif the belt is intact. if so run through a cycle and see if the motor spins or triesto spin. if not this is most likely thesuspect. one plug three screws and about100 dollarsfixes te motor. hope this helps.

If the machine pumps water inside but does not start :

Start checking the lid switch, if this is stuck the machine wont start.

If the drum does not move at all, the motor, the motor control unit, the motor coupler, the control board may be faulty.

For more details , see: It doesn't spin

See also a general diagram here: Front Load Frigidaire/GE/Kenmore Style

Start checking the lid switch, if this is stuck the machine wont start.

If the drum does not move at all, the motor, the motor control unit, the motor coupler, the control board may be faulty.

For more details you need to observe if machine is draining and pumping water inside during cycle, see: It doesn't spin

replace the brushes in the motor ( approx £5 parts)

Please check microswitch block door/ Best result change this microswitch on the new. If terminal is shot - longered on wire.

Rashid Moscow ([email protected])

Test your wall socket, and wash machine plug. Your problem is unclear......