Someone cross threaded the drain plug in our WFO 2460 washer and now we can't loosen it. I'm trying to troubleshoot problem where the washer won't go throuugh any cycle won't spin or drain just counts down through the cycle time in about 2 mins. Any ideas to loosen it.

Hi from retired Englishman in SW France,
Are you sure it is cross-treaded or just plain gummed up? If it is cross-threaded there is only one way to remove it- with force! Otherwise- suggestions ;- pour anticalc/limescale fluid into any gap there is around the cap. Empty the machine and you can switch it off providing the door is open! Then pour the contents of at least 2 sachets of proprietary anticalc powder/liquid into the drum direct together with a kettle full of boiling water. Leave overnight at the very least. The following day run just a spin cycle as then there will be no water diluting the mix. This mix will go through the filter and motor and is likely to help release the filter/cap. If you feel like it, do the overnight again. If nothing else it will ensure that the heater element is clean!
I had to spend a couple of hours gently turning the cap back and forth until it finally released its hold- but the filter did not remain attached to the cap by its rubber ring. More patience, anticalc fluid and all was revealed!
I now run an anticalc clean regularly............which reminds me..............!
If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C