Says no disc when i put in a dvd. dvd is new and clean, still won't work.

What burning software/version are you using?

It seems that the set displays 'No Disk'; The fault might be due to bad disc, or the laser pickup unit of your set. Anyway, it will be best to seek support from any well experienced service technician, as this is not a user reparable fault. Just put a 'Lens Cleaning Disc' into it, and try. If the fault is with any dirt or dust accumulated on the lens of laser pickup unit, you will won. Otherwise, seek support to any experienced technician.

you should try cleaning it with an actual dvd cleaning disc. if that doesn't work you may need to get a replacement drive and swap them out.

If you need further help, reach me via phone at https://www.6ya.com/expert/joel_63c670a84e9f6a97

Hello
Just put in a cleaning disc to your DVD player, and play it for at least three times, and check. If this does not help you, the laser pickup unit of your DVD player is faulty, and should be replaced with same type and number. OK.

Hi Danny.
this could be a couple off things wrong here.
1,could be a faulty dvd player.
2,could do with having a lens cleaning disc put through it.
3,could be a faulty lens reader.
if i was you before i do anything big to it i would run a lens cleaning disc through it and see if it cleans the lens that reads the discs.
if this does not work i would take it back,or get someone to have a look at it for you.

It's most likely dirty, though it could be failing. The lasers have an average life span of 3 years, under normal use.

Several companies make CD/DVD laser lens cleaners. You want the kind with optical quality brushes on the bottom side. You simply put it in, let is spin up and play, then take it out. It may not play the first couple times you put it in, but it will be cleaning the lens and pickups.

If that doesn't do it, I'd start looking at sales for a new player.

Its not reading the menu on the disc, you can try taking it apart and cleaning the eye but chances are it won't help

The laser head needs to be cleaned up or to replace

The DVD read head may need to be cleaned. Sometimes perfectly OK drives also fail to read certain discs. If the problem is persistent, i.e. the notebook won't read any discs, then clean the head (with a head cleaner) and try again. If it starts working, fine.. If not, then you may have to replace the DVD drive. If the problem is only related to playing one particular DVD, then its the DVD that is faulty.
Hope this helps.

Hello,
Not necessarily time for a new one. I would give the DVD player a good cleaning before you consider a new unit. A good cleaning disk with some little bristles on it. Run it through three full times. DVD players are far more sensitive than VCRs and have to be cleaned even two weeks or so. When they get real dirty it can take some fooling with to get the DVD player to even accept the cleaning disk. But if it just won't accept the cleaning disk and you can't watch a DVD in it then it's time for a new one. I had a DVD player one time that took an hour of fooling around with before it got cleaned good enough to play DVDs. Worked for a couple years afterward.
Regards, Tony