Found the solution!!
Step 1) Turn unit off. Hold 1, 3, up and down. Turn unit on. Wait till you see -1-, -2-. Then release the buttons.
Step 2) Hold again 1 , 3, up and down. Wait thill you see FCC, FSE. Release the buttons and press the up button.
Your system on now resetted and will heat again.
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Usually answered in minutes!
Called the company: You have to press both up and down buttons simultaneously while the iron is on. It fixed the problem!
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