I've just bought the Elonex Web book lap top and when i got it home i charged it up and then turned it on but the touch pad/mouse doesn't respond to my finger. The up and down keys work andd so does enter key but i can't move to cursor atall. Do you think it's faulty of is there a lock on the touch pad or something? Emily email- [email protected]

your F buttons keys should have a button that looks like a mouse or a finger. hold fn and that key it should turn on/off. try it to see. if it was working before suggest restore to an earlier point date.

Re-Boot doesn't help? Unplug, remove battery, plug in AC re-boot.If that does not work boot in safe mode. If that does not work let me know

There is no need to deactivate the touch pad. You can just use the mouse and not touch the touch pad.

LOL, go into the mouse and touch pad properties and make sure you don't have the mouse disabled or blocked.

Does the point work from the touchpad when you have the usb mouse plugged in? If not you have the mouse pointer disabled. There might be a button at the top of the touch pad in the middle that you press to toggle the mouse pointer. There could also be a set of keystrokes you hit to toggle the mouse. For example I just worked on one last week where you had to Press and Hold the Alt key then hit the F6 key. Function Key F6 had the icon of a finger inside a square which represented the touchpad.

Click Start/Control Panel and look at the mouse and touchpad properties. There may be settings where you can disable one if the other is present.

You do not have to actually disable the touch pad on this laptop to use an "external" mouse. Just plug in your mouse and it will install the drivers if needed and viola, your good to go. If you insist on disabling your touch pad however, you can do that by double tapping the top left hand corner, when you do this correctly, a little orange light will show and the screen will show a notification the the touch pad is disabled. To enable the pad back on, just repeat the same step you used to disable, and the on screen notification will indicate the touch pad is enabled!

I would think that the touch pad will need replacing.

If you were to log on to the manufacturer's web site, I think you will be pleasantly surprised as usually one is able to download, by model number, Customer Instruction Manuals, list of Dealers for spare part supplies and Driver downloads as required.

Just Google the manufacturer's name and follow the links. Make certain you are directed to the manufacturer's web site as some search engines direct you to other sites and they charge for the information that is normally free of charge.

I hope this helps.

First of all check whether the touch pad is lock (Fn+F7(?)). If you use an external mouse/ usb mouse, check usb cable connection, as long as you didn't drop it on the floor it should be ok. If the built in touch pad doesn't work, could be caused by ribbon cable connectivity that has dirt or moist. To fix it need to open the upper case

hello,

Please reinstall the touch pad drivers once and if then also it is not working the needs to be replaced.

Thanks

The mouse settings in Pen and Input devices is for the touch pad.
If you don't see Pen and input devices Click Classic view on the left side menu

This is for the touch pad not for the Mouse

This usually happens so you dont have 2 mice running at once. Unplug the new mouse and your touchpad should come back.