Duet HT GHW9300PW4 - The control lock is on

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This is a common issue with Whirlpool Duet washer however; your whirlpool duet washer needs a reset to resolve the control lock problem. Press and hold the END OF CYCLE/CYCLE SIGNAL button for 15 seconds to reset the control. Please get back to me if you have any other questions.

Kevin

Hold down the end of cycle button 3 secs or until the control lock status light turns off

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Hello & Welcome to FixYa

This is a common issue with Whirlpool Duet washers however, your whirlpool duet washer can be reset to resolve the control lock problem. Press and hold the END OF CYCLE/CYCLE SIGNAL button for 15 seconds to reset the control. Please get back to me if you have any other questions.

Kevin

This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

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The Control Lock is a safety feature that allows the consumer to lock the control panel to prevent small children from manipulating the controls. It can inadvertently be set following a power outage, or by leaning against the control panel. The following link explains how to turn the feature on/off:

http://www.fixya.com/support/r2469429-kenmore_elite_amp_whirlpool_duet

If this does not correct your problem, then you may have a more serious problem than a simple operator control issue. If you need further assistance, please let me know. I hope this corrects the problem for you.

Hold down "end of cycle" button for 3 seconds.

chrisxx

there is a button marked "control lock" hold for 3 secs and will release, its the far most right bottom button

the far right set of buttons lowest one, if you looked closely is marked "control lock" hold for 3 secs, the control light will go off

Press and hold down "end of cycle" button at right side of panel for 3 - 5 seconds. This is the child lock feature, do it again and the machine locks.

Press 'options' & 'select' for 5 to 6 seconds, controls may unlock (depending on your model) If it is a key you see, it is the child lock.