I have an amana AFD2535DEQ bottom freezer model. freezer stays cold, top section will not cool. have separate cool settings for both areas. doesn't matter what I set it at, the top section won't get cold. Sensor at top center back wall of upper area does have the damper wide open.

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

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Refrigeratoror Freezer not Cooling or Getting Cold
heatman101

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Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigeratornot Cooling or Fridge not Cooling

How to Defrost Refrigerator DefrostTimer Problem

WaterRunning in refrigerator from Freezer

Refrigeratoror Freezer not Cooling or Getting Cold
heatman101

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold
heatman101

This will be a loose mount on the electric motor (tighten)

Your refrigerator probably has an issue with its "damper control assembly", which regulates cold air coming from the freezer compartment. Contact an appliance service company.

Good day,
Usually caused by the machine in a cool area or room, along with the machine not getting enough door action, both freezer and fresh food.

Domestic refrigerators are designed to be used as just that. Domestic refrigerators.
Normal kitchen temperatures, followed by minimum of 7 freezer door openings per day spread over 14 hours as well as 22 to 26 fresh food door openings over the same period of time.

In other words, it's not getting enough activity daily. Common problem in doctor offices.

The best model for that type of application in the past was the Amana bottom freezer model. where the primary control was located in the freezer, nailing the freezer temp, and the top controlled by a pneumatic damper controlling the fresh food section, but I do not know if their current model still uses that system.

One option,space permitting is a small chest type freezer added to what you have.

if there is frost build up on rear wall of freezer section the unit is not going through defrost cycle which builds up frost on evaporator and restricts cold air flow to the fresh food section. one of three things are bad. defrost heater, defrost thermostat or defrost timer. if no frost on rear wall you might be low of freon.

Chances are if they are getting cool but not cold-

1) the evaporator fan in the freezer is not running
2) Defrost heater has failed
3) Defrost sensor has failed
4) Defrost timer/refrigerator control has failed.

Check for ice build-up on the back wall of the freezer. If there is ice, unplug or turn the unit off for 6-8 hours with the doors open (put any food in a cooler with ice to maintain). Note water may come out of the refrigerator.
Plug the unit back in or turn it back on, close the doors, and check temperature after a couple of hours of operation. If all OK, you will need to have the above tested, or, if you know how to use a multimeter and can read a schematic/wiring diagram, I can instruct you on how to check the above.

Check the damper in the top back of the fresh food section. make sure that it is open and air is coming through it.

Check the freezers fan.it blows the cold air to the ref.side through the ducts.