The error code OE is falure to drain we found that if we blast a jet of air from our compressor up the drain hose durring the last drain cycle. The OE goes away and the washer drains fine for a while. WE have been doing this for 6 months about every two weeks. Please help us perminantly fix this issue. Thanks John
All of the ways to solve this problem are right on--take the filter out (in front on the bottom left when facing the machine). Before you do, take time to drain out the water with the hose below. Once drained open the filter and clean out. Try on speed wash with no spin. Nine minutes in you will know if the drain works. If not, turn on side and remove the washer pump. To do this, remove the hoses first starting with clamps. Then remove the three screws in front where the filter is. It easily comes out. The top pump is the drain pump. First mark the wires--blue is positive and black is negative. Remove the pump and clean out.The pump comes out of the casing. Try removing this and cleaning. If you have a power source, test the pump. If works, put back and start in fast cycle with no spin. If not, then you have to replace the drain pump. You will not find anyone in town the has the pump unless you live in New York or Dallas Texas. To get the pump at a reasonable price and expedited call and order through Sears at 18004881222. These guys are good and well get it to you as promised. The entire job once recieved the pump took about 30 minutes. Also, saved about $100 in labor. Good luck and hope this helps...
Thank you so much for your detailed solution: you just saved us having to call a repairman and spending more than we needed to. Thank you!
Thank you for saving us having to call a repairman. Sincerely!
oh my gosh this problem drove us crazy last night - looking forward to taking your directions home and trying this, tonight. Thank you so much! (fingers crossed)
A few things are unclear. Do you mean to turn the washing machine on it's side?
These directions are not clear.
Do you mean to turn the washing machine on it's side?
At one point you talk about a "washer pump" and then a drain pump. Are these two different things?
Having the same problem. There is no way I can turn the machine on its side as it is stacked with dryer on top and under the stairs of our 100+ year old house. Is this something we should source out for repair?
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This may be obvious but have you cleaned the filter that precedes the pump? Open the small access panel on the bottom left ( front of the washer) and twist out the filter trap.. clean all debris.. and the little bit of water that trickles out onto your floor.. Hope that helps...
I just took the whole drain pump out and if you have a phillips screwdriver and some patience the pump is very easy to remove. Once I had the pump out I took off both the tops off each pump to view the impeller and cleaned them up. This all started with the EO error that would not clear. Once I cleaned everything up, blew out all the drain hoses with air and water and reassembled my washer was back up and running. The pumps still make quite a bit of noise so I will be getting a new one but getting to the pump was not bad at all and you can test you washer with ease outside if you so choose by hooking it up to your garden hose and just use the cold setting.
Hi,
Here is a tip that I wrote about the LG OE Code and the causes and fixes...
Here also is the complete list of LG Codes
heatman101
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my LG tromm was leaking from the vent in the back. I blew air up the drain hose and it was draining for about 15 minutes then gave the code OE.
I am having this problem also. I drain the washer and clean out the filter about once every 2 weeks (because I have 3 dogs and I want to keep the dog hair out of it) and I got the error message this weekend, drained it, cleaned the filter, put it back, etc. and when it got to the next drain cycle it still gave me OE. It did this several times last night until it got so late that I decided to pick it up again today. It says this error message can also be a clogged or bent drain hose, but the drain hose is draining and the part that comes outside the washer isn't bent. Can anyone help?
WE ARE HAVING THE SAME ISSUE....AND YES WE HAVE REMOVED THE SMALL ACCESS PANEL IN THE FRONT AND CLEANED ALL FILTERS, WE HAVE CHECKED ALL HOSES...COULD IT BE NEEDING A NEW PUMP? IF SO ANY TIPS ON CHANGING THE PUMPS OR SHOULD WE SCRAP THIS????
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When it gets to the rice cycle water does not drain to spin and I get oe already checked line and small basket in front pump is louder than normal LG tromm wd5670
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