We have messages in the memory but keep getting message to 'load Paper' there is paper in the machine . I hvae tried putting fresh paper in , but it comes up with the same load paper message?

it sounds like the job is asking for that size paper delete the job or load the paper its asking for

Hi. Almost sure there is an obstruction in the paper path. Put the machine upside down . Maybe the obstruction comes out

Hi;

1. Remove the cartridge look inside is there any paper rmove it carefully
2. remove the paper from cassette
3. load the paper again

The machine thinks that there is no paper so it stores the documents in memory. Remove the paper, turn off the machine and unplug from the power for 5 seconds, then turn the machine back on and wait for a few seconds - now try and load the paper. The machine should try to reset the paper tray but if your problem persists then it sounds as though the paper sensor is faulty or has fallen out of it's position.

you have to program the paper size anytime you change the size of paper you use in a lot of panasonic machines. This is done through the
function" feature... go intofunction... general settings...scroll down to key operator mode...the code will be "00000000" (8- 0's) and it will be in one of the first screens up

Hi Greg.

Press the red STOP button.After loading paper.

Probaply some paper or obstackles stuck at PE (paper empty sensor) and that could be hard to fix it cuz you may need to pull apart the printer. However, if it is 6 monthsold, warranty covers this problem.

is the tray going up when you put the paper in and close it? is the sensor there? there has to be a lever that is free floating in the tray, when you put paper it goes up and shows has paper, when out it goes down for add paper.

hey not a big problem. its usually encountered by many users.
i too get this many times.
this happens when you keep papers freshly.
it needs to sense the papers kept.
now what you do is just keep more papers or try re-aligning the papers kept inside

Check cassette means the paper feed tray. Pull out the paper tray, put in fresh paper. Close the paper tray and see if it starts to print. If not, let me know Ed