My iron is soaking the clothes when I press the steam button, not just steam but water as well, it is 18months old do you think it needs descaling?many thanks

Question edited for clarity, remove text speak and toss in a load of CAPS.

According to the advertising, it is supposed to pump and generate loads of steam continuously.

Steam ironing Recommendations: To prime the steam circuit, either before using the iron for the first time, or if you have not used the steam function for a few minutes, press the steam control button several times in a row, holding the iron away from your clothes. This will enable any cold water to be removed from the steam circuit. • To obtain steam, press the steam output button under the iron handle. The steam will stop when you release the button. • After approximately one minute, and regularly while it is being used, your steam generator's electric pump injects water into the boiler. It makes a noise but this is quite normal.

I would try a liquid descaler like CLR and try to get liquid up into the head of the iron as well. My thought is that something is stuck with scale buildup.

The Tefal website has Customer Support and also says they are repairable.

https://www.tefal.com/instructions-for-use/csp/1830005694

More here

https://www.google.com/search?q=Tefal+Actis+Steam+Generator+Iron.+It+is+continuously+pumping

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Videos show repair.

Lime scale build up inside the elementchambers causing poor heat transfer to the water the steam being cooler thAn usual condenses back into water it reaches the porthole the steam is ejected from and you get this leaking effect steam and water together your need to professionally get the device descaled

Hi,
Increasing the temperature setting can ease this issue, however it is important to consider the type of fabric you are ironing.

1st option: Fill the iron up, and let the iron stand as the iron heats for little while before using. This may allow more of the water to be converted to steam.

2nd option: You could try using deionised/distilled water in your iron.

If you find that the water leaks out sporadically, it may be worth pushing the steam button once or twice before applying it to clothing.

I have attached a link with a little bit more information How to Stop Steam Iron From Dripping

Once you have descaled the boiler and refilled your frontpiece of the iron itself (hopefully with distilled water - any supermarket) you press the "reset"/ "restart" button on the back end of the steam generating unit. When the water is hot enough press steam button & turbo button a few times - WARNING: make sure iron is facing downwards and cover ironing board with old rag because initially brown steam splatter will come out on first few steam releases.

Hi Beverly. The "dried stuff" is scale which occurs naturally in tap water. You should always use DISTILLED water - buy litre bottles (approx.$2.ea Home Brand) all supermarkets. Electricity off, empty out all the water in your iron. Half fill with distilled water, cover the filling hole, and shake water inside iron side to side, up and down, vigorously, empty distilled water out and watch carefully to see if water runs clear or has sediment coming out - may need to repeat this action. When water runs clear re-fill iron as normal with distilled water. Put iron on lowest STEAM setting, LIFT up iron but with soleplate facing down onto an old rag/towel (brown water may come out) press steam button on & off to try & clear the holes. Turn iron off, allow to cool. Thick cloth wipe soleplate over getting into the holes if they have not cleared. Triple wrap a wooden skewer in cloth soaked in white viegar or "scale remover" and circulate it around the blocked holes. Go very carefully do not scratch the coating on the soleplate or holes - very important. Let us all know how this goes please and if I have been of help, do hope so. Good luck, Chris

see this steps and fix it. God bless you
f the iron heats but steams improperly, inspect the soleplate and clean the vents (see below) and flush sediment out of the steam chamber (see below). If the iron produces too much or too little heat, test the . Also test and, if needed, adjust calibration of the thermostat .
If the iron does not spray properly, inspect and clean the nozzle (see below).
If the iron leaks or spits, clean the steam vents, nozzle, and tank.
If the iron sticks to fabric, clean or repair the soleplate. If the iron stains fabric, clean the soleplate, clean the tank with a commercial cleaner, and use distilled or filtered water.

Heating plate has come detached from the tank. You have to remove the base and tighten the bolts on the heat plate. This ensures that the necessary temperature can be reached and thus steam rather than water comes out. Unfortunately the base is secured with security screws (6 point star with centre hole) so you will need to get one of these to fix it. They are same as used to secure number plates and can be purchased on ebay or at car parts shop

Every now and then, its a good option to clean your iron with a candle. Just rub the wax on it, when its heating up, and clean with a soft cloth.
If its really stuck, there is another solution in adition to the wax:
Measure one cup of warm water, and pour it into a bowl. Add one-half cup of vinegar and two teaspoons of baking powder to the water. When the baking powder is dissolved into the liquids, soak a soft cloth into the mixture and clean your iron with circular motions.

Sincerely John

A few cheap n easy ideas I hope will help you...

• You could try using a car radiator flush treatment such as rust & scale inhibitor to flush the water tank.

• Fill water tank with Coca-Cola . Let it soak at least overnight and rinse out thoroughly.Think im crazy? Leave a old coin in a glass a coke for a few days and see what happens!!
  

• Refrain from using tap water to fill the iron. Use distilled water ,it's has less of the impurities that cause rust and other metal-oxides forming

• If all else fails use a small spray bottle of water on the clothes that are at most risk of being soiled.

That way you can add fragrance oil or other things to the water that would normally get boiled off /or pollute the water tank :)

OK... so I have fixed my problem of NO STEAM, just lots of water coming out of the iron press plate itself... I had already cleaned the boiler, so I tried adding 1/4 tsp - 1/2 tsp bicarbonate soda to the water and flushing it through. From what came out of the iron press plate, I would say the problem was caused by a build up of goop (technical term) inside the iron. Once cleared, the iron is steaming away again. Please note, u will need to have an old towel handy if this is ur problem, 'cos until it starts getting better, there is a fair amount of water coming out of the iron press plate. Just add the bicarb to the water reserve and use the steam buttons to bring the bicarb through. Do not attempt to iron clothing with the bicarb in the water!!! Carolyn ;)