Hello,
Welcome to FixYa.
It sounds like a bad door latch/lock. It will require you to remove the front door seal spring to gain access to the part.
If this sounds like something you can repair I'll try and help in whatever manner I can or you may opt to call a pro.
Let me know how it goes and if you require further assistance. Thanks for choosing FixYa. Good luck
Regards,
Macmarkus :)
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