I have a Kenmore Trio, model number 596.76539500 about 5.5 yrs old. The top refrigerator is not cooling, but the bottom freezer appears to be working properly as it will freeze water in the icemaker and keep it frozen. The temp readout on the refrigerator indicates 72 degrees while the freezer is 0.

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigeratornot Cooling or Fridge not Cooling

How to Defrost Refrigerator DefrostTimer Problem

WaterRunning in refrigerator from Freezer

Refrigeratoror Freezer not Cooling or Getting Cold
heatman101

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold
heatman101
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Check out these tips...they can help you figure out whats going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

heatman101

Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} Hi,

Check out these tips...they can help you figure out whats going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

heatman101

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http://www.searspartsdirect.com/partsdirect/index.action?psid=26129238&sid=PSx20071217x00001a

http://www.appliancepartspros.com/partsearch/

http://appliancejunk.com/forums/



model number


Your model number is needed for more information.
It's usually stamped on a small tag in a visible location on your appliance.
http://www.appliancepartspros.com/modelnumber_locator.aspx

check the over-load/contactor on the side of the compressor,remove it and shake it if it rattles,replace it

It appears your damper/solenoid has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

this particular model comes with an adjustable swing arm for ice prduction
pu the swing arm on the 2nd to last click
in the down direction
all the way down is off

There are a lot of things that could be the source of the problem... is there no cooling at all going on in the freezer? Is the back wall of the freezer cold? It could be anything from a fan, to the compressor, to the control board... you need a technician.

I would get on the phone with Sears, and explain the continuing problems you have been having, and they may agree to cover service.

change the defrost timer !! swampratt200