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I am using Mac computer and I use Kodak easy share 5300 all in one at least one or two year. Just recently cannot print black. I change new inks for 3 times and clean print head calibrate printer, print demo sheet and print diagnositc sheet, nothing help. I still cannot print black.
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The Kodak AiO printers 5000 series and ESP series PRINTHEADs has orange protective cap that need to be remove to fit on the printer carriage. For the ink cartridges there is also a orange protective cap.
Issue that its not printing black and deep clean and removing the printhead and reinstalling the printhead (reseating printhead) is already done and still no black when printing. The printhead should be replace. For futher assistance call 1 800 421 6699 Kodak AiO printer support line
Try this one, Turn on the printer, Take out the inks, remove the printhead, put back the printhead make sure it will snap and you hear a click, put the inks back, wait for the printer to initialize, Press the Menu button, look for Calibrate printer, then print calibration page, then scan it after. Load a regular paper. Then try to print a demo page by pressing Photo and Copy at the same for 5 seconds then let it go. If same problem persist call this no for further assistance 1800 421 6699 Thanks
Press copy and photo at the same time and print a demo sheet. Look at the eyes of the two kids in the picture, if they look like zombies, your printhead is clogged. try cleaning the printhead and print the demo again. If it's the same, you need a new printhead. Call Kodak.
1-Deep clean and calibrate the printhead
2-Try a firmware update @ www.kodak.com/go/downloads
3-Try a removal and reinstall of the printhead and inks
If all this fails, call Kodak Aio support : 1-800-421-6699 (USA)
The first thing you should try is running a printhead cleaning using the kodak software or from the local user interface on the printer. from the printer press the [menu] button. press the down arrow untill Clean Printhead is highlighted. press the [OK] button. Select "Deap Clean" and press [OK]. If this does not work you can mannually clean it. You can search online for how to clean inkjet printheads. I use distilled or de-ionized water and a LINT-FREE cloth. Dont use paper towls or anthing that could leave lint behind and clogg the nozzels. when you wipe the printhead make sure you only wipe in the direction of the nozzels, with the grain. Do not use a circular motion. You want to wipe from the front to the back or back to front of the printhead. Not left to right. I hear windex works as well but i have never tried it. Do some research online and use you best judgment. If none of this works you may have to contact kodak and see about getting a new printhead, they dont sell them sepeartly.
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