Hi, due to virus/trojan, my acer 1640Z is refusing to start at all, in safety mode or anything. I've tried pressing both F8 or F10 (I know it has worked earlier because I used the function once before), but nothing happens. It just goes to the black screen which says windows couldnt start, do you wish to start in safety mode or in the last functioning settings etc.. But whichever option you take, it just ends up with the same screen after showing a blue one with dumping memory..
Is my acer completely dead or does anyone have any suggestions??
Do restore setting?
use the automatic recovery console. you must have the recovery disc to restore your pc to its original factory setting.
you can also reformat your system. just make sure, you have the back ups
Shut down the computer and then turn it back on , right away start tapping either f10 or or f8, this should send your computer into recovery mode. once there you want to do a destructive re boot of the hard drive, then just follow the command prompts from there ............ good luck
What settings, exactly...BIOS or OS? need more details...
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