SOURCE: i have the same problem
Hi davecortazzo,
If you got 'Incorrect Ribbon ' error message in Kodak 6800 printer do the following thing :
1. First open the printer cover and clean the barcode sensor. The barcode sensor is right side of the thermal head.
2. If still same error message then you have to upgrade the firmware of your printer. You may download it directly from Kodak's website. Just kindly follow the instructions provided on the website. This should solve your issue.
Hope this helps.
Thank you for using FixYa.
SOURCE: I am getting error when I send print job to Kodak
Hi Debby,
If you remove the paper tray and the cradle holding the ribbon you will se a BLACK holder on the RIGHT hand side of the machine were the Ribbon Cradle sits.
At the bottom of this BLACK holder you will see a small hole. If you get get a cotton bud and put some glass cleaner on it and wipe the 2 sensors in this hole. Replace the Cradle and Paper tray and try it now.
If this does not work have you tried checking that you have set the right paper size and type in Printer Properties.
Thanks
Gary
SOURCE: kodak printer 6800 mecha error 11
this is error created at ur printers cuter unit , so open the frot cover and clean the all 3 sensors
SOURCE: Mecha Error 12 on Kodak Photo 6800 printer
I had a 6850 with the Mecha error 12. No listing in the service guide for this error. I took the front of the printer off and observed that the cut head was not moving far enough to the left to trigger the sensor. I realized that a screw of unkown origin had fallen down behind the cut head and was preventing it from triggering the left sensor. It took a curved pick tool and a pair of tweezers to get it out. I don't recommend taking the cut assembly apart as the alignment is pretty crucial.
Hope this helps some poor sole from the hours of fustration that it gave me.
Randy
SOURCE: ribbon sticks to paper jamming
There was firmware update needed to use a change in the media as Fall 2010. I don't know why the firmware update was needed but if you didn't update your printer it may fix it.
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