I bought a Concord watch on October, 2008. I paid about $600 (including tax). It has never worked. I returned it to the place where I bought it (Lorilil Jewelers, Austing St, Forest Hills, NY 11375) for repairs. When I got it back; it did not keep time properly. I have taken it back to the jewelry store about three times, same result. I was told that maybe I had put water on the watch. I cannot imagine how I could have done that. Any way, the watch is back at the Forest Hills store; I left it there on July 9th before I went on vacation. I intend to to back in a couple of days to get it back. I wonder if this time it works. However, I want some assurance from your company that you take responsibility for your products. Perhaps, I should get a new watch since the one I was given is defective. Maybe my attorney should look into this. I am a little annoyed about going back and forth to the jewelry store with the promise of a repair that does not happen. Is there any one I can contact to get some results? A name, perhaps? I hope I hear from you. Ines S Pauk