TTRY THE HARD DRIVE OPTION FIRST
the os with the correct disks 2. Ensure the correct drivers are used 3.request the correct installation disks from the PC manufacturer 4. The blue screen will no longer be an issue as you should not see it anymore
1. RUN DISK DEFRAGMENT FROM WITHIN YOUR OPERATING SYSTEM OR DURING STARTUP 2. RUN FISK DISK COMMAND FROM MS DOS 3. RUN CHKDSK COMMAND FROM MS DOS 4. IF YOU CONTINUE TO EXPERIENCE PROBLEMS, PLEASE RETURN FOR MORE DIRECT HELP FROM ME.
Also try to remove all cables, connectors, power etc. Wait several minutes then try to reinstall the software, if your still have issues, please return by reply for more in depth troubleshooting.
Hi, please download and install clean sweep, it will assist with removing the app. completely then restart your system. Then you may install it again. Clean sweep basically serves as a cleaning agent to removal any and all instances of the app.
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Here are the links to the available downloads from Digital
Blue:
QX5/Smithsonian Computer Microscope Drivers for WIN
ME, 2000, XP, Vista 32-Bit
QX5
V2 Computer Microscope Drivers for Windows Vista 64-Bit
Download for
Windows Vista 64-Bit
QX5
V2 Computer Microscope Drivers for Windows 7
QX3,
QX5 V1, QX5 V2 Computer Microscope for Mac OSX 10.4-10.6
QX5
Computer Microscope V1 Video Codecs for 32 bit versions of Vista/Windows 7
Here are the links to the available downloads from Digital
Blue:
QX5/Smithsonian Computer Microscope Drivers for WIN
ME, 2000, XP, Vista 32-Bit
QX5
V2 Computer Microscope Drivers for Windows Vista 64-Bit
Download for
Windows Vista 64-Bit
QX5
V2 Computer Microscope Drivers for Windows 7
QX3,
QX5 V1, QX5 V2 Computer Microscope for Mac OSX 10.4-10.6
QX5
Computer Microscope V1 Video Codecs for 32 bit versions of Vista/Windows 7
Here are the links to the available
downloads from Digital Blue:
QX5/Smithsonian Computer Microscope
Drivers for WIN ME, 2000, XP, Vista 32-Bit
Download Drivers
QX5
V2 Computer Microscope Drivers for Windows Vista 64-Bit
Download for Windows Vista 64-Bit
QX5 V2 Computer Microscope Drivers
for Windows 7
Download Windows 7 32-Bit
Download Windows 7 64-Bit
QX3,
QX5 V1, QX5 V2 Computer Microscope for Mac OSX 10.4-10.6
QX5
Computer Microscope V1 Video Codecs for 32 bit versions of Vista/Windows 7
Download Codecs
Downloads and install the appropriate driver software from Digital Blue:
QX5/Smithsonian Computer Microscope Drivers for WIN
ME, 2000, XP, Vista 32-Bit
Download Drivers
QX5 V2 Computer Microscope Drivers for Windows Vista
64-Bit
Download for Windows Vista 64-Bit
QX5 V2 Computer Microscope Drivers for Windows 7
Download Windows 7 32-Bit
Download Windows 7 64-Bit
QX3, QX5 V1, QX5 V2 Computer Microscope for Mac OSX 10.4-10.6
Here are the links to the available downloads from
Digital Blue:
QX5/Smithsonian Computer Microscope Drivers for WIN
ME, 2000, XP, Vista 32-Bit
Download Drivers
QX5 V2 Computer Microscope Drivers for Windows Vista
64-Bit
Download for Windows Vista 64-Bit
QX5 V2 Computer Microscope Drivers for Windows 7
Download Windows 7 32-Bit
Download Windows 7 64-Bit
Here are the links to the available downloads from
Digital Blue:
QX5/Smithsonian Computer Microscope Drivers for WIN
ME, 2000, XP, Vista 32-Bit
Download Drivers
QX5 V2 Computer Microscope Drivers for Windows Vista
64-Bit
Download for Windows Vista 64-Bit
QX5 V2 Computer Microscope Drivers for Windows 7
Download Windows 7 32-Bit
Download Windows 7 64-Bit
QX3, QX5 V1, QX5 V2 Computer Microscope for Mac OSX 10.4-10.6
The Quick Start Guide can be downloaded here:
Here are the links to the available downloads from
Digital Blue:
QX5/Smithsonian Computer Microscope Drivers for WIN
ME, 2000, XP, Vista 32-Bit
Download Drivers
QX5 V2 Computer Microscope Drivers for Windows Vista
64-Bit
Download for Windows Vista 64-Bit
QX5 V2 Computer Microscope Drivers for Windows 7
Download Windows 7 32-Bit
Download Windows 7 64-Bit
QX3, QX5 V1, QX5 V2 Computer Microscope for Mac OSX 10.4-10.6
Here are the links to the available downloads from
Digital Blue:
QX5/Smithsonian Computer Microscope Drivers for WIN
ME, 2000, XP, Vista 32-Bit
Download Drivers
QX5 V2 Computer Microscope Drivers for Windows Vista
64-Bit
Download for Windows Vista 64-Bit
QX5 V2 Computer Microscope Drivers for Windows 7
Download Windows 7 32-Bit
Download Windows 7 64-Bit
QX3, QX5 V1, QX5 V2 Computer Microscope for Mac OSX 10.4-10.6
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Usually answered in minutes!
Dear bbl,
First I should say that the XP os works just fine, except with this new software install. I did the items you suggested: ran diskfit defrag, done. 2 ran F command. 3 ran chkdsk command. Also got latest XP updates. Software still won't install gives same "fail" message during the install.
Perhaps it doesn't work with XP? Should I try to download drivers from Digital Blue for XP?
I did all the things suggested. Still get the same error message.
I went to the intel download page and downloaded the software for XP.
It loaded all except for one file. That one caused it not to function.
I tried to remove the software to do a reinstall.
Working with Control Panel, remove hardware.
Completes and Finishes normally, but.
Software is still resident on PC, not removed.
Stuck now.
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