My washer will not complete a full cycle.. when on rinse does not finish beeps as though it done but is still on rinse..also fabric softner does not drain into machine. machine will spin if I manually set it to drain then spin

Where are you putting the fabric softener and when do you put it in? If your washer has a fabric softener dispenser, use it at the start of your wash. Leave the lid closed until cycle is completed. No dispenser? Pour diluted fabric softener in the rinse cycle or the second time water fills the washer.

ohm the release solenoid. could be shorted or open. check for voltage to the circuit

Mine machine is brand new..so the dispenser is not dirty..I have lots of softener left in bottom all sliming my clothes

Check and see if there is a cup in the top of the agitator. Some machines have you put it there, turning back and forth during wash doesn't bother it, but the spin to empty the wash water causes the softener to go out through slots in the top of the cup and be held in the agitator. when it stops the softener drains into the tub, ready for the rinse cycle.

Take tray back out. Take all the components apart and clean all the tubes. Capillary action will not work with residue left on the parts.

Have you ever cleaned it out? Its likely due to a plugged drain, not allowing the system to drain fast enough for the normal cycle. Check out my solution on
http://www.fixya.com/support/t114322-kenmore_elite_h3t_washer

-Todd

HiYa dh1200s

The softener tray needs to be cleaned out or the sensor for this replaced.
Yes, not enough water entering machine so not enough water to rinse out the softner

Please leave a good rating before you sign off.

is the machine got good water pressure cus somtimes little water gets in the fabric soften tay and it dosent flush all the softner out. hope this helps.

Dispenser wholes are probably clogged and all the softener is not dumping when it is supposed to!. Top loaders usually have a little cup like place to add the softener in the top of the agitator!
Those the Manuel tells you to rinse with water occasionally!

If you can't figure it out, call service and get it done and over!
You will feel better!!!

These guys are good
A&E Factory Service is nation wide!
1800-905-9505
They are open 7 days 24 hours to make appointments
Neil

It obviously is backed up or splashed in from the wash. And if it is just water why worry about it.