I have heard similar problems when the mixer has been transported. It usually happens if the mixer is transported on its side. If there was any burned flour on the brushes the jostling of the mixer can cuse it to get between the brushes and the armature.
So check the brushes. They get caked up with burned flour. Remove the brush caps and pull the brushes out by their springs, being VERY careful to note the position of them since they only go back in one way. Measure the free length of the spring before pulling it out. It is critical that you write down the length sticking out with very slight pressure on it so that it is seated against the armature when you measure.
Clean the curved surface of the carbon brushes with a sharp knife being careful not to scratch the curved surface. If you have them installed wrong they will not go all the way in and will not contact the armature and it will not run. Measure the length, as done above, of the spring to make sure it is in correctly!! If it is not in correctly the spring will stick out 1/4 inch longer than it should.
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