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accurate and up to date information for you. 1. Your upgrade can only be done as long as your laptop supports WINDOWS 7. 2. ALSO, I know that windows 7 will work but you may have difficulty in locating sound, video, and camera device drivers as most laptop manufacturers are still scrambling to get these up to date drivers for windows 7.
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The Windows Defender software constantly scans your computer for threats such as spyware that may slow down your computer or try to steal personal information.
If the software wasn't installed properly or is conflicting with other programs running on your machine, Windows Defender may not work correctly.
To repair the software you either need to download the latest update available for the program, or you need to completely uninstall and reinstall Windows Defender.
Restart your computer's operating system.
Double-click the "Windows Defender" icon in the system tray at the lower-right end of the screen.
Click the question mark icon at the top of the Windows Defender screen and choose "Check for Updates."
Select "Continue" if you are running Windows Vista.
Wait for the updates to finish installing and click "Scan."
Click "Stop Scan" if the problem persists.
Click the question mark icon again and select "Exit Windows Defender."
Click "Yes" to confirm you want to close the software.
Open the "Start" menu screen and select "Control Panel." Select "Uninstall a Program" in Windows 7 or Windows Vista, or instead choose "Add or Remove Programs" in Windows XP.
Click the "Windows Defender" entry and select "Uninstall."
Choose "Yes" and restart the computer after the program is removed.
Navigate to the Windows Defender installation webpage (see Below).
Click "Download" and double-click the Windows Defender installation file when it downloads to your hard drive.
Go through the onscreen installation instructions.
Open the "Start" menu and choose "All Programs."
Select "Windows Defender."
Click "Scan" to start a new scan for malicious software.
You might find some interesting security tips here.
http://support.microsoft.com/ph/11952
Hope this helps
Start laptop in safe mode. F8 when starting BEFORE windows- Choose Safe mode.
Use a wire network connection to Download this software.. Spybot Search and Destroy http://www.safer-networking.org/en/mirrors/index.html. Also download the updates
If does not connect in safe mode, then download software and updates on another pc and save to USB or CD.. take to laptop or any pc with malware.
Install the SW. Install the updates. Reboot, again .. in safe mode..
run the Sybot SW.. Delete everything it says is bad.. Re boot..
Should be cleared of malware.
For virus Use Trend Micro Standalone AV and malware remover. Read this.. http://www.trendmicro.com/ftp/products/tsc/readme.txt
Download the Sysclean module. http://www.trendmicro.com/ftp/products/tsc/sysclean.zip
Unzip it into a folder. Download and unzip the latest versions of the following pattern files:
" lpt$vpn.XXX " in ZIP format as lptXXX.ZIP from the following location: http://www.trendmicro.com/download/viruspattern.asp
This file must be saved in the same folder where you run this fix package.
Download and unzip the latest Spyware pattern file.. http://www.trendmicro.com/ftp/products/pattern/spyware/ssaptn/ssaptn129.zip
into the same folder with other files..
This tool is designed to run under Windows NT/2000/XP/2003/VISTA/7 32-bit. Copy folder and all contents on infected PC in Safe Mode. and run the Sysclean.com module.. (double click it)
Choose to remove threats, all drives.. Let it run till complete.
Cross fingers.. all will be clear.
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