Hi
If the washer is not draining then it is due to a clogged drain pump or a drain filter or a kinked drain hose. To resolve the issue you'll need to clean the drain hose, inspect if the drain hose is plugged. If the hose is fine, then remove the front kick panel and access the drain pump and filter, if you are unable to find the pump and filter remove the back panel as well and trace the drain hose to the bottom of the tub. There is a drain filter connected with the drain pump. It usually gets clogged, and needs to be cleaned every 6-8 months or so. The drain filter is a small white filter connected to drain pump with a hose. If it still doesn't work then you'll need to check the connections of the drain pump, check the electrical connections with a multimeter. If it still doesn't work then you would need to replace the drain pump. Please revert for any further assistance.
Hope this helps...
Daniel
the Fl code indicates an overfill condition. If the washer is empty, then you likely have a problem with the water level pressure switch. If the washer is full of water and will not drain, you likely have a problem with the drain pump or the washer drain line.
If the washer is full of water, make sure that the washer drain is clear and working properly. Check the drain hose for kinks or clogs. If you find no problems with these issues, I recommend that you manually drain the washer using a wet/dry shop vacuum. Check the drain pump and connecting hoses for problems. You may need to replace the drain pump of water will drain out of the washer properly but the pump will not work properly. A clog in the check ball assembly at the bottom of the tub can also prevent the washer from draining properly.
Fl code indicates an overfill condition. If the washer is empty, then you likely have a problem with the water level pressure switch. If the washer is full of water and will not drain, you likely have a problem with the drain pump or the washer drain line.
If the washer is full of water, make sure that the washer drain is clear and working properly. Check the drain hose for kinks or clogs. If you find no problems with these issues, I recommend that you manually drain the washer using a wet/dry shop vacuum. Check the drain pump and connecting hoses for problems. You may need to replace the drain pump of water will drain out of the washer properly but the pump will not work properly. A clog in the check ball assembly at the bottom of the tub can also prevent the washer from draining properly.
You did not mention whether the washer actually pumps the water out of the washer when you are getting the F21 code. If the washer pumps the water out okay, then the pump and drain system are okay.
Excessive suds can prevent the pump from evacuating the water properly and will sometimes result in an F21. When the suds dissipate, the washer will then be able to pump out the water. Look for this type of condition if necessary.
If the drain pump runs but the washer will not drain the water, see if the washer will gravity drain. Pull the drain hose out of the stand pipe or sink and place it in a shallow pan at floor level. If the washer will gravity drain okay but will not drain when the drain pump is running then you will likely need to replace the drain pump.
If the washer will not gravity drain, then you still have a clog somewhere in the drain system. If you have not pulled the hose between the tub and the pump, then you could have a clog in this area.
If the washer does drain normally, then you could have a failed pressure switch, air pressure hose problem, wiring failure or a failed control board.
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