Most likely the recirculating pump is jammed or has failed... ive been in service industry for 18 years and actually have a kitchen aid stainless steel ice machine myself.... if you get into unit and remove the resorvoir and white plastic shield around pump which is located on right side normally.. then there is 3 1/4 inch screws to remove from the pump and the water line usually attached on side of pump plate just unsnap... unplug the molex plug and pull out... you can check impellar for scaling and or build up turn with hand.. if you think you free it up clean real well and test with a power cord while out. you will have to rig something to the molex plug and plug into a 110 outlet and test... if it is bad get you a new one and replace.... this is a common problem ...good luck to you
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Thank you for the advice. I will give that a shot!
thank you for the advice. I will give that a try!
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