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Posted on Jan 04, 2011
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I have a gun safe that is open the dial will not turn and the handle will not turn either. The safe door is open but I cannot get dial or handle to turn so that I can lock door. What can I do so that I can lock door to secure my guns?

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  • Posted on Jan 04, 2011
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Joined: Dec 29, 2010
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Well the good news is that the door is open and not locked closed --- do not close the door until the problem is for sure fixed. on the inside of the door there should be a access panel that is held on by some screws,, remove the screws and panel. now depending on the make and model of the safe there are a few things that could have happened here. there is a chance that a re-locker has failed and jammed the linkages from moving. ( NOTE : the dial should not turn until the handle is in the locked position ). now if you look at the bolt linkages ( top,bottom,and sides ) make sure that none of the bolts have jammed up against the exit holes of the metal of the door. lubricate all linkages using a silicone or teflon based lubricant. the next thing to check is to make sure that the bolt from the combo pack is not broken and jamming up the handle linkage. there are not many things that can go wrong with the safe -- it is all just a bunch of levers and linkages and it has been my experience ( working as a locksmith for 18 years ) that this problem is a binding issue. again,, I cannot stress it enough to make sure you do not close the door until the issue is fixed and you have tried the combo several times and simulated a open and close ( handle lock and un-lock ) test.
if after all this you are still having issues - it is well worth the service call to have a locksmith stop by and service the safe, this will insure that the safe does not lock you out.

c...

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Related Questions:

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1answer

How to open sentry gun safe with combo lock stuck closed
You need a locksmith. The handle will only work when the dial is freed up and the combination dialed in correctly. Cheapest idea is a angle grinder on the sides or back.
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Nov 16, 2021 • Sentry Home Security
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My sentry safe door is open, but the handle will not turn to lock the safe! also the combination dial will not turn! help
That is a puzzle.

If the handle won't turn, it means it is locked, but you say it is open. Are the locking bolts on the side of the door in or out? But if it is locked (bolts out), the dial should turn both ways.

You don't by any change have a key inserted into the back of the door? There is normally a key inside that allows you to change the combination numbers.

You don't see many with dials these days. Remove the inside door cover and see if you can see something amiss.
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Apr 10, 2021 • Sentry Home Security
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Can u assist me with opening my safe
Our tech team at Quality gun safes wall safes and floor safes store in Burlingame Ca produced this video
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Nov 04, 2014 • Sentry Fireproof Safe
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Have old 50 yrs weilink safe have comb. not opening
You could have the correct combo... but not be using the correct pattern. Here it is.
Turn dial several times to the right to clear it...stop on 0
Turn dial to left (ccw) 3 times past the first number and then stiop on that number the 4th time around.
Turn dial to right 2 times past the second number stop on that number the 5rd time around
Turn dial to left 1 time past the 3rd number and stop on the 2nd time around.
Turn dial to the right until it latches (could be the last number or the drifted number) until it stops
Twist handle and open door.

NOTE:If this fails to open it then its possible (after years of use and w/o service) that the numbers 'drift' from there original spot. You can try to find this out by applying pressure to the handle (which engages the 'fence' inside and rubs it against the wheel pack). While applying light pressure rotate the combo dial and where it locks up should be one of the numbers... check this against your 'correct combo' and see how they match. If it's off then all of them are off. You'll need to determine the 'new' combo by drawing the dial with the numbers use the fence located number (usually the first or last) and then reverse engineer the combination. You may also want to grab a book on safes/ safe-cracking to understand the mechanics if this doesn't make sense. Good luck!
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Jun 03, 2014 • Safe International Digital Electronic Safe...
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Combination rotation
3 Digit Combination Lock
31-10-31

  1. NOTE: If your safe DOES NOT have a key, skip Step 3.
  2. Turn the dial to zero.
  3. Insert your key and turn it until the plunger pops out.
  4. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  5. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  6. Turn the dial to the left to the last number (stop the first time on your last number).

  7. Pull the handle down; the door should open.



3 Digit Combination Locks for Security Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).
  5. Insert the key; turn right.

  6. Pull on the key while it's in the lock to open the door.



3 Digit Combination Locks for Gun Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).

  5. Pull the handle down; the door should open.



Electronic Locks
31-10-31


  1. Insert the tubular key into the lock to the left of the key pad.
  2. Turn the key all the way to the right until the plunger pops out.
  3. Press the five-digit factory code. The green Proceed light will come on.
  4. Pull the handle down; the door should open.



4 Digit Combination Lock
31-10-31-10


  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) four times to the first number of the combination (pass the first number of your combination three times, stopping on it the fourth time).
  3. Turn the dial to the right (clockwise) three times to the second number of the combination (pass your second number twice, stopping on it the third time).
  4. Turn the dial to the left (counterclockwise) two times to the third number of the combination (pass the third number of your combination one time, stopping on it the second time).
  5. Turn the dial to the right to the last number (stop the first time on your last number).
  6. Pull the handle down; the door should open.
You can find more information about Sentry Safes at www.SentrySafeShop.com
Read full answer
Dec 11, 2010 • Sentry Fireproof Safe
0helpful
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I have the combination, but I forgot the order that it is supposed to be applied. IE do I start by turning left or right? How many times? then for the next number in the oposite direction, how many...
3 Digit Combination Lock
31-10-31

  1. NOTE: If your safe DOES NOT have a key, skip Step 3.
  2. Turn the dial to zero.
  3. Insert your key and turn it until the plunger pops out.
  4. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  5. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  6. Turn the dial to the left to the last number (stop the first time on your last number).

  7. Pull the handle down; the door should open.



3 Digit Combination Locks for Security Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).
  5. Insert the key; turn right.

  6. Pull on the key while it's in the lock to open the door.



3 Digit Combination Locks for Gun Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).

  5. Pull the handle down; the door should open.



Electronic Locks
31-10-31


  1. Insert the tubular key into the lock to the left of the key pad.
  2. Turn the key all the way to the right until the plunger pops out.
  3. Press the five-digit factory code. The green Proceed light will come on.
  4. Pull the handle down; the door should open.



4 Digit Combination Lock
31-10-31-10


  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) four times to the first number of the combination (pass the first number of your combination three times, stopping on it the fourth time).
  3. Turn the dial to the right (clockwise) three times to the second number of the combination (pass your second number twice, stopping on it the third time).
  4. Turn the dial to the left (counterclockwise) two times to the third number of the combination (pass the third number of your combination one time, stopping on it the second time).
  5. Turn the dial to the right to the last number (stop the first time on your last number).
  6. Pull the handle down; the door should open.
You can find more information about your Sentry Safe at www.SentrySafeShop.com
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Dec 11, 2010 • Sentry FIRE-SAFE Combination Safe DS3431,...
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Is pattern to sentry 1230 safe right left righ
3 Digit Combination Lock
31-10-31

  1. NOTE: If your safe DOES NOT have a key, skip Step 3.
  2. Turn the dial to zero.
  3. Insert your key and turn it until the plunger pops out.
  4. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  5. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  6. Turn the dial to the left to the last number (stop the first time on your last number).

  7. Pull the handle down; the door should open.



3 Digit Combination Locks for Security Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).
  5. Insert the key; turn right.

  6. Pull on the key while it's in the lock to open the door.



3 Digit Combination Locks for Gun Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).

  5. Pull the handle down; the door should open.



Electronic Locks
31-10-31


  1. Insert the tubular key into the lock to the left of the key pad.
  2. Turn the key all the way to the right until the plunger pops out.
  3. Press the five-digit factory code. The green Proceed light will come on.
  4. Pull the handle down; the door should open.



4 Digit Combination Lock
31-10-31-10


  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) four times to the first number of the combination (pass the first number of your combination three times, stopping on it the fourth time).
  3. Turn the dial to the right (clockwise) three times to the second number of the combination (pass your second number twice, stopping on it the third time).
  4. Turn the dial to the left (counterclockwise) two times to the third number of the combination (pass the third number of your combination one time, stopping on it the second time).
  5. Turn the dial to the right to the last number (stop the first time on your last number).
  6. Pull the handle down; the door should open.
You can find more information on your Sentry Safe at www.SentrySafeShop.com
Read full answer
Dec 08, 2010 • Sentry Fireproof Safe
2helpful
1answer

How do i unlock my safe with: Model number MSW 3110 Serial Number BK 706346 Dial Combination 23-93-59 Thank you. Dan.
3 Digit Combination Lock
31-10-31

  1. NOTE: If your safe DOES NOT have a key, skip Step 3.
  2. Turn the dial to zero.
  3. Insert your key and turn it until the plunger pops out.
  4. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  5. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  6. Turn the dial to the left to the last number (stop the first time on your last number).

  7. Pull the handle down; the door should open.



3 Digit Combination Locks for Security Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).
  5. Insert the key; turn right.

  6. Pull on the key while it's in the lock to open the door.



3 Digit Combination Locks for Gun Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).

  5. Pull the handle down; the door should open.



Electronic Locks
31-10-31


  1. Insert the tubular key into the lock to the left of the key pad.
  2. Turn the key all the way to the right until the plunger pops out.
  3. Press the five-digit factory code. The green Proceed light will come on.
  4. Pull the handle down; the door should open.



4 Digit Combination Lock
31-10-31-10


  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) four times to the first number of the combination (pass the first number of your combination three times, stopping on it the fourth time).
  3. Turn the dial to the right (clockwise) three times to the second number of the combination (pass your second number twice, stopping on it the third time).
  4. Turn the dial to the left (counterclockwise) two times to the third number of the combination (pass the third number of your combination one time, stopping on it the second time).
  5. Turn the dial to the right to the last number (stop the first time on your last number).
  6. Pull the handle down; the door should open.
You can find more information about your Sentry Safe at www.SentrySafeShop.com
Read full answer
Dec 01, 2010 • Safe International SentrySafe Home/Office...
0helpful
1answer

I need the turns for sentry safe 1330 i seen it on your site and i forgot to write them down can you post it again thank you
3 Digit Combination Lock
31-10-31

  1. NOTE: If your safe DOES NOT have a key, skip Step 3.
  2. Turn the dial to zero.
  3. Insert your key and turn it until the plunger pops out.
  4. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  5. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  6. Turn the dial to the left to the last number (stop the first time on your last number).

  7. Pull the handle down; the door should open.



3 Digit Combination Locks for Security Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).
  5. Insert the key; turn right.

  6. Pull on the key while it's in the lock to open the door.



3 Digit Combination Locks for Gun Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).

  5. Pull the handle down; the door should open.



Electronic Locks
31-10-31


  1. Insert the tubular key into the lock to the left of the key pad.
  2. Turn the key all the way to the right until the plunger pops out.
  3. Press the five-digit factory code. The green Proceed light will come on.
  4. Pull the handle down; the door should open.



4 Digit Combination Lock
31-10-31-10


  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) four times to the first number of the combination (pass the first number of your combination three times, stopping on it the fourth time).
  3. Turn the dial to the right (clockwise) three times to the second number of the combination (pass your second number twice, stopping on it the third time).
  4. Turn the dial to the left (counterclockwise) two times to the third number of the combination (pass the third number of your combination one time, stopping on it the second time).
  5. Turn the dial to the right to the last number (stop the first time on your last number).
  6. Pull the handle down; the door should open.
You can find more information about your Sentry Safe at www.SentrySafeShop.com
Read full answer
Nov 29, 2010 • Sentry Safe Qe4531 Firesafe Waterresistant...
0helpful
1answer

I know the combination of sentry 1610 safe but can not open.
Are you sure that you are turning the dial correctly? 3 Digit Combination Lock
31-10-31

  1. NOTE: If your safe DOES NOT have a key, skip Step 3.
  2. Turn the dial to zero.
  3. Insert your key and turn it until the plunger pops out.
  4. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  5. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  6. Turn the dial to the left to the last number (stop the first time on your last number).

  7. Pull the handle down; the door should open.



3 Digit Combination Locks for Security Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).
  5. Insert the key; turn right.

  6. Pull on the key while it's in the lock to open the door.



3 Digit Combination Locks for Gun Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).

  5. Pull the handle down; the door should open.



Electronic Locks
31-10-31


  1. Insert the tubular key into the lock to the left of the key pad.
  2. Turn the key all the way to the right until the plunger pops out.
  3. Press the five-digit factory code. The green Proceed light will come on.
  4. Pull the handle down; the door should open.



4 Digit Combination Lock
31-10-31-10


  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) four times to the first number of the combination (pass the first number of your combination three times, stopping on it the fourth time).
  3. Turn the dial to the right (clockwise) three times to the second number of the combination (pass your second number twice, stopping on it the third time).
  4. Turn the dial to the left (counterclockwise) two times to the third number of the combination (pass the third number of your combination one time, stopping on it the second time).
  5. Turn the dial to the right to the last number (stop the first time on your last number).
  6. Pull the handle down; the door should open.
You can find more information about your Sentry Safe at www.SentrySafeShop.com
Read full answer
Nov 21, 2010 • Sentry Fireproof Safe
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